Fares

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Domestic Fares

The domestic Fares applies on trips from/to Azores with departure/return from Madeira and mainland Portugal.

 

The domestic Fares applies on trips from/to Azores with departure/return from Madeira and mainland Portugal.
  Economy service Executive Service
Discount Smart Value Comfort
Baggage To verify your baggage allowance, please click here.
Priority Baggage
Pre-seat* Free Free Free
Comfort Pre-seat 15€ /OW 15€ /OW 15€ /OW
Fast Track
Dedicated Check-In
Reservation Change**
Cancellation/Refund**
Lounge Access
Upgrade Last Minute 50€ 50€ 50€ N/A
Upgrade with Miles 6.000 miles 3.000 miles 3.000 miles N/A

 - Yes    - No    - Yes, with penalty  N/A- Not applicable

 

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* In SP flights - Pre-seat comfort not available
**If the originally purchased fare is not available for the new dates, you may have additional charges. The Service fee is not refundable.

 

 

Note: Infant and Child discount does not applies with the student fare.

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

SATA IMAGINE tickets has different rules, that can be checked here.

 

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Inter-islands

Summary of the tariff rules, for travel only and exclusively between the islands of the Autonomous Region of the Azores.

 

Summary of the tariff rules, for travel only and exclusively between the islands of the Autonomous Region of the Azores.
  Economy service
Discount(1) Smart Value
Baggage To verify your baggage allowance, please click here.
Priority Baggage
Pre-seat* N/A N/A N/A
Comfort Pre-seat N/A N/A N/A
Fast Track
Dedicated Check-In N/A N/A N/A
Reservation Change**
Cancellation/Refund**
Lounge Access N/A N/A N/A
Upgrade Last Minute N/A N/A N/A
Upgrade with Miles N/A N/A N/A

 - Yes    - No    - Yes, with penalty  N/A- Not applicable

 

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
(1) Fare available only for residents.
* SP Flights - Pre-Seat Comfort not available.
** If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.

 

 

Note: Infant and Child discount does not applies with the student fare.

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

SATA IMAGINE tickets has different rules, that can be checked here.

 

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Europe/Africa

Flights between Portugal and Europe/Africa

 

Flights conditions between Portugal and Europe/Africa
  Economy Service Executive Service
Discount Smart Value Comfort(1)
Baggage To verify your baggage allowance, please click here.
Priority Baggage
Pre-seat Free Free Free
Comfort Pre-seat 25€ /OW 25€ /OW 25€ /OW
Fast Track
Dedicated Check-In
Reservation Change*
Cancellation/Refund*
Lounge Access
Upgrade Last Minute 50€ 50€ 50€ N/A
Upgrade with Miles 10.000 miles 5.000 miles 5.000 miles N/A

 - Yes    - No    - Yes, with penalty  N/A- Not applicable

 

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
(1) not available on all flights.
* If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.

Nota: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

SATA IMAGINE tickets has different rules, that can be checked here.

 

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North America

Trips from/to United States and Canada

 

Board with fare conditions for trips from/to United States and Canada
  Economy Service Executive Service
Discount Smart Value Comfort
Baggage To verify your baggage allowance, please click here.
Priority Baggage
Pre-seat Free Free Free
Comfort Pre-seat $65 | 52€ /OW $65 | 52€  /OW $65 | 52€  /OW N/A
Fast Track
Dedicated Check-In
Reservation Change*
Cancellation/Refund*
Lounge Access
Flight Entertainment | Mini iPad
Upgrade Last Minute $400 | 300€ $350 | 250€ $250 | 200€ N/A
Upgrade with Miles 30.000 miles 20.000 miles 10.000 miles N/A

 - Yes    - No    - Yes, with penalty  N/A- Not applicable

 

*If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.


Note: No Show Policy: If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

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Interjovem Card

Cartão Interjovem 2016

 

You can now purchase your Interjovem Card at SATA | Azores Airlines

The Interjovem Card is an initiative from the Government of the Azores to promote the mobility of young people from the age of 13 to 30 (at the date of acquisition of the card) within the archipelago of the Azores, regardless of their nationality or residence.

 

Sales points

  • Azores Youth Hostels
  • JH Ornelas: 2ª Circular – Antero de Quental – Ribeira Seca
  • SATA Stores / Counter Sales
  • Atlanticoline
  • Novo Banco dos Açores Counters
  • RIAC (Integrated Network for Support to the Citizen) service points
  • Travel agencies
  • Clube Naval da Horta
  • Academic Association – University of the Azores


Cost

Between 13-23: 35.00€
Between 24-30: 48.00€

When purchasing the Interjovem Card, the youngster must exhibit a valid piece of identification. The back part of the Interjovem Card must be signed in order to validate it.


Age

13>30 years old, at the date of acquisition of the card.

Teenagers under the age of 16 may only travel when accompanied by the holders of parental responsibility or by a legally authorized person.


Validity

30.04.2018


In case of loss

The Interjovem Card replacement will have a cost of 15,00€ and PJA – Pousadas de Juventude dos Açores, S. A. (Azores Youth Hostels) is responsible for the issue of the new Interjovem Card.

 

SATA | Azores Airlines discounts

50% discount on the resident fare in flights between the islands.
Interjovem fare will always be subject to the availability of seats on the preferred flight. The youngster must be at the airport at least 1 hour and 30 minutes before the scheduled time of departure of the flight.

Sale Points

  • SATA Stores / Counter Sales;
  • Contact Center;
  • Travel Agencies.


Required Documentation

  • Interjovem Card; Identification Document.


Conditions

  • The passenger must have the Interjovem card:
    • April, May and October: tickets issued with place confirmation – 12 hours prior to flight time;
    • November to March: tickets issued with place confirmation – 24 hours in advance of flight time;
    • June to September: subject to availability of seats at the time of flight.
    • The booking / issuance of the tickets will happen simultaneously;
    • For flights with place confirmation, reservation changes are allowed upon payment of a fee of € 20.00
  • Fee is non-refundable
  • The passenger is entitled to the normal baggage allowance permitted
  • Valid for flights until March 24, 2018


Check-in

  • Clients must show up at the Airport at least 1h30 before flight departure and subscribe their waiting list at the check-in counter.
  • Clients with an Interjovem fare will be accepted according to the regulation and acceptance priorities set by Azores Airlines, with priority to those who contact the check-in earlier.
  • In case of impossible acceptance on the flight, clients must contact SATA’s sales office to revalidate their ticket for other flights.


Up to 20% discount on SATA Group operated flights to Europe with reservation.

  • The 20% discount is applied to the lowest available public rate at the time of purchase and entitled to reservation.
  • There is no limited number of places for the discount flights in Europe.
  • Conditions granted are only valid for trips started in the Azores.
  • Discounts don’t apply to Azores – Mainland Portugal route.


Contacts

Região Autónoma dos Açores
Presidência do Governo
Secretário Regional Adjunto da Presidência Para Os Assuntos Parlamentares
Direção Regional da Juventude
Rua de São Gonçalo, 92
9500-110 Ponta Delgada
Phone: (+351) 296 304 470
Email: drj@azores.gov.pt

Pousada de Juventude de Ponta Delgada
Rua de São Francisco Xavier
9500-243 Ponta Delgada
Phone: (+351) 296 629 431
Email: pdelgada@pjazores.com
www.cartaointerjovem.com.

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Azores Air Pass, the fare that allows you to visit all the islands of the Azores

Grupo SATA offers a special rate for all those who wish to get to know several islands of the archipelago of the Azores with an international, national or charter ticket.

The fare applies to passengers who have a ticket between any destination outside the Azores and the Azores.

 

With this fare you can:

  • Make 3 stops longer than 24 hours in any airport in the Azores.
  • Make unlimited stops at any airport in the Azores, provided that it does not exceed 24 hours between arrival and departure.

Azores Air Pass fare conditions:

  • Applicable to non-residents in the Azores;
  • Connections with charter tickets permitted;
  • International/domestic flight ticket to the Azores should be presented with the Azores Air Pass tickets at check-in;
  • Sales through Call Center and SATA | Azores Airlines Stores.

 

Summary table of fare conditions for Azores Air Pass
  Azores Air Pass
Baggage 23 Kg
Priority Baggage N/A
Pre-seat* N/A
Comfort Pre-seat N/A
Fast Track N/A
Dedicated Check-In N/A
Reservation Change**
Cancellation/Refund** Yes, before departure with penalty. No, after departure.
Lounge Access N/A
Upgrade Last Minute N/A
Upgrade com Milhas N/A

 - Yes    - No    - Yes, with penalty  N/A- Not applicable

 

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* SP Flights - Pre-Seat Comfort not available.
** If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.

 

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