What information are you looking for?
Domestic Fares
The domestic Fares applies on trips from/to Azores with departure/return from Madeira and mainland Portugal.
| Economy service | Executive Service | |||
|---|---|---|---|---|
| Discount | Smart | Value | Comfort | |
| Baggage | To verify your baggage allowance, please click here. | |||
| Priority Baggage | | | | |
| Pre-seat* | Additional service. Verify conditions here. | | ||
| Comfort Pre-seat | 15€ /OW | 15€ /OW | 15€ /OW | |
| Fast Track | | | | |
| Dedicated Check-In | | | | |
| Reservation Change** | | | | |
| Cancellation/Refund** | | | | |
| Lounge Access | | | | |
| Upgrade Last Minute | For more information, please visit our Upgrade Last Minute page. | N/A | ||
| Upgrade with Miles | For more information, please visit our Award Calculator in your Profile page. | N/A | ||
- Yes - No - Yes, with penalty N/A- Not applicable
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* In SP flights - Pre-seat comfort not available
**If the originally purchased fare is not available for the new dates, you may have additional charges. The Service fee is not refundable. On flights between Azores and Madeira in case of full refund a fee of 35€ applies.
- Resident: Eligibility and Documentation
- Student: Eligibility and Documentation
Note: The resident and student fare applies only when departing or arriving from Santa Maria, Pico or Horta gateways. The baby and child discount its not applied to the student fee.
Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.
SATA IMAGINE tickets has different rules, that can be checked here.
Inter-islands
Summary of the tariff rules, for travel only and exclusively between the islands of the Autonomous Region of the Azores.
| Economy service | ||||
|---|---|---|---|---|
| Discount(1) | Smart | Value | ||
| Baggage | To verify your baggage allowance, please click here. | |||
| Priority Baggage | | | | |
| Pre-seat* | N/A | N/A | N/A | |
| Comfort Pre-seat | N/A | N/A | N/A | |
| Fast Track | | | | |
| Dedicated Check-In | N/A | N/A | N/A | |
| Reservation Change** | | | | |
| Cancellation/Refund** | | | | |
| Lounge Access | N/A | N/A | N/A | |
| Upgrade Last Minute | N/A | N/A | N/A | |
| Upgrade with Miles | N/A | N/A | N/A | |
- Yes - No - Yes, with penalty N/A- Not applicable
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
(1) Fare available only for residents.
* SP Flights - Pre-Seat Comfort not available.
** If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.
- Resident: Eligibility and Documentation
- Student: Eligibility and Documentation
Note: Infant and Child discount does not applies with the student fare.
Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.
SATA IMAGINE tickets has different rules, that can be checked here.
Europe/Africa
Flights between Portugal and Europe/Africa
| Economy Service | Executive Service | |||
|---|---|---|---|---|
| Discount | Smart | Value | Comfort(1) | |
| Baggage | To verify your baggage allowance, please click here. | |||
| Priority Baggage | | | | |
| Pre-seat | Additional service. Verify conditions here. | | ||
| Comfort Pre-seat | 25€ /OW | 25€ /OW | 25€ /OW | |
| Fast Track | | | | |
| Dedicated Check-In | | | | |
| Reservation Change* | | | | |
| Cancellation/Refund* | | | | |
| Lounge Access | | | | |
| Upgrade Last Minute | For more information, please visit our Upgrade Last Minute page. | N/A | ||
| Upgrade with Miles | For more information, please visit our Award Calculator in your Profile page. | N/A | ||
- Yes - No - Yes, with penalty N/A- Not applicable
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
(1) not available on all flights.
* If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.
Nota: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.
SATA IMAGINE tickets has different rules, that can be checked here.
North America
Trips from/to United States and Canada
| Economy Service | Executive Service | |||
|---|---|---|---|---|
| Discount | Smart | Value | Comfort | |
| Baggage | To verify your baggage allowance, please click here. | |||
| Priority Baggage | | | | |
| Pre-seat | Additional service. Verify conditions here. | | ||
| Comfort Pre-seat | $65 | 52€ /OW | $65 | 52€ /OW | $65 | 52€ /OW | N/A |
| Fast Track | | | | |
| Dedicated Check-In | | | | |
| Reservation Change* | | | | |
| Cancellation/Refund* | | | | |
| Lounge Access | | | | |
| Flight Entertainment | Mini iPad | | | | |
| Upgrade Last Minute | For more information, please visit our Upgrade Last Minute page. | N/A | ||
| Upgrade with Miles | For more information, please visit our Award Calculator in your Profile page. | N/A | ||
- Yes - No - Yes, with penalty N/A- Not applicable
*If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.
Note: No Show Policy: If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.
Interjovem Card
50% discount on theresident fare in flights between the islands
Interjovem fare will always be subject to the availability of seats on the preferred flight. The youngster must be at the airport at least 1 hour and 30 minutes before the scheduled time of departure of the flight.
Conditions:
- April, May and October: tickets issued with place confirmation – 12 hours prior to flight time;
- November to March: tickets issued with seat confirmation – 24 hours in advance of flight time;
- June to September: subject to availability of seats at the time of flight - The youngster must be at the airport at least 1 hour and 30 minutes before the scheduled time of departure of the flight.
- The booking / issuance of the tickets will happen simultaneously;
- For flights with place confirmation, reservation changes are allowed upon payment of a fee of € 20.00;
- Fee is non-refundable
Up to 20% discount on SATA Group operated flights to Europe with reservation.
The 20% discount is applied to the lowest available public rate at the time of purchase and entitled to reservation. Conditions granted are only valid for trips started in the Azores.
Discounts don’t apply to Azores – Mainland Portugal route.
Fare valid until 30.04.2021
Azores Air Pass, the fare that allows you to visit all the islands of the Azores
Grupo SATA offers a special rate for all those who wish to get to know several islands of the archipelago of the Azores with an international, national or charter ticket.
The fare applies to passengers who have a ticket between any destination outside the Azores and the Azores.
With this fare you can:
- Make 3 stops longer than 24 hours in any airport in the Azores.
- Make unlimited stops at any airport in the Azores, provided that it does not exceed 24 hours between arrival and departure.
Azores Air Pass fare conditions:
- Applicable to non-residents in the Azores;
- Connections with charter tickets permitted;
- International/domestic flight ticket to the Azores should be presented with the Azores Air Pass tickets at check-in;
- Sales through Call Center and SATA | Azores Airlines Stores.
| Azores Air Pass | |
|---|---|
| Baggage | 23 Kg |
| Priority Baggage | N/A |
| Pre-seat* | N/A |
| Comfort Pre-seat | N/A |
| Fast Track | N/A |
| Dedicated Check-In | N/A |
| Reservation Change** | |
| Cancellation/Refund** | Yes, before departure with penalty. No, after departure. |
| Lounge Access | N/A |
| Upgrade Last Minute | N/A |
| Upgrade com Milhas | N/A |
- Yes - No - Yes, with penalty N/A- Not applicable
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* SP Flights - Pre-Seat Comfort not available.
** If the originally purchased fare is not available for the new dates, you may have additional charges. The Ticket Service fee is non-refundable.