Checked baggage allowance depends on the fare you purchased. If you exceed the weight limit or the maximum number of volumes your fare allows, you can purchase an extra baggage allowance or pay excess baggage at check-in.
To guarantee space for your extra luggage, book in advance.
| Allowance | |
|---|---|
| Business Class | |
| Comfort | 64 Kg (141 lb) |
| Economy Class | |
| Discount | 23 Kg (50 lb) |
| Smart | 35 Kg (77 lb) |
| Value | 46 Kg (101 lb) |
| Babies | 10 Kg (22 lb) |
| Goldsky | + 10kg (22 lb) |
| Allowance | |
|---|---|
| Business Class | |
| Comfort | 2 pieces with total weight 64 kg (141 lb) (1) (1) maximum weight per piece 32 kg (70 lb) |
| Economy Class | |
| Discount | 1 piece with total weight 23 kg (50 lb) |
| Smart | 1 piece with total weight 23 kg (50 lb) |
| Value | 1 piece with total weight 23 kg (50 lb) |
| Babies | 1 piece with total weight 10 kg (22 lb) |
| Goldsky | + 10 kg (22 lb) |
| Allowance | |
|---|---|
| Business Class | |
| Comfort | 2 piece with total weight 64 kg (141 lb) (1) (1) maximum weight per piece 32 kg (70 lb) |
| Economy Class | |
| Discount | 1 piece with total weight 23 kg (50 lb) |
| Smart | 1 piece with total weight 23 kg (50 lb) |
| Value | 2 pieces with total weight 46 kg (100 lb) (2) (2) maximum weight per piece 23 kg (50 lb) |
| Babies | 1 piece with maximum weight 10 kg (22 lb) |
| Goldsky | + 10 kg (22 lb) |
| Allowance | |
|---|---|
| Economy Class | 23 kg (50 lb) |
| Babies | 10 kg (22 lb) |
| Goldsky | + 10 kg (22 lb) |
Other information
- Volumes above 32 kg can only proceed as cargo.
- The maximum weight limit per volume for checked baggage at check-in is 45 kg in the cases listed below. However, an excess baggage fee will always apply if the passenger's baggage allowance is exceeded, in addition to a heavy item fee:
- Live Animals in the Hold (AVIH);
- Musical Instruments;
- Sports Equipment.
- Live Animals in the Hold (AVIH);
- For student passengers between 12 and 26 years of age, traveling between their residence and the educational establishment, an additional baggage allowance up to 10 kg (Domestic Routes), or one volume up to 10 kg/22 lb (USA, Canada, Europe, and Africa Routes), on flights operated by Airlines Azores/SATA Air Açores, will be granted. Applicable when traveling with a student fare, holding a student card or a certificate of enrollment in the educational establishment at check-in.
- When traveling with babies or children it will be allowed to transport, free of charge, a baby stroller/basket and a baby chair as checked baggage. Those will not be included in the free baggage allowance.
- Incapacitated passengers or passengers with reduced mobility can transport a wheelchair free of charge.
- If you are going to carry sports equipment, check our special transport conditions here.
- If you are going to carry a pet in the cabin or the hold, check our special transport conditions here.
- All baggage must be labeled with the passenger’s name and contact information.
- Charter flights can accept baggage under different rules.
| Fees | |
|---|---|
| Excess weight | 6 EUR / kg |
| Musical instruments and sports equipment between 33 kg and 45 kg | |
| Heavy item fee | 70 EUR |
When excess baggage and heavy items (musical instruments, sports equipment and pets traveling in the cargo hold) apply, the sum of both amounts will be charged.
| Excess baggage Piece Concept | Fees |
|---|---|
| Extra baggage item (personal luggage and others) | 60 EUR per item |
| Heavy items fee | |
| Baggage item between 24 kg and 32 kg | 45 EUR per item |
| Musical instruments and sports equipment between 24 kg and 32 kg | 40 EUR per item |
| Musical instruments and sports equipment between 33 kg and 45 kg | 80 EUR per item |
When excess baggage (in items number) and heavy items (volumes weighing more than 23 kg) apply, the sum of both amounts will be charged.
| Excess baggage Piece Concept | Fees |
|---|---|
| Extra baggage item (personal luggage and others) up to 23 kg (51 lb) | 210 CAD / 160 USD / 130 EUR per item |
| Heavy items fee | |
| Extra baggage item between 24 kg (53 lb) and 32 kg (70 lb) | 205 CAD / 155 USD / 125 EUR per item |
| Musical instruments and sports equipment between 24 kg (53 lb) and 32 kg (70 lb) | 195 CAD / 150 USD / 120 EUR per item |
| Musical instruments and sports equipment between 33 kg (72 lb) and 45 kg (99 lb) | 390 CAD / 300 USD / 240 EUR per item |
When excess baggage (in items number) and heavy items (volumes weighing more than 23 kg) apply, the sum of both amounts will be charged.
Other information
- The values indicated above are for one-way flights and charged in local currency, according to the daily exchange rate.
- If you are going to carry a pet in the cabin or the hold, check our special transport conditions here.
- For passengers with flights between the USA/CAN, even with more than 24 hours stopover in any airport, an International sector baggage allowance is granted.
- If your trip includes flights operated by other airlines, other rules may apply.
- For flights with high occupancy, the number of excess baggage accepted at the airport may be limited to one (1) bag per passenger. Please book your excess baggage in advance.