Checked baggage allowance depends on the fare you purchased. If you exceed the weight limit or the maximum number of volumes your fare allows, you can purchase an extra baggage allowance or pay excess baggage at check-in.
To guarantee space for your extra luggage, book in advance.
| Domestic Flights | ||
|---|---|---|
| Business Class | Comfort | 64 Kg (141 lbs) |
| Economy Class | Discount | 23 Kg (50 lbs) |
| Smart | 35 Kg (77 lbs) | |
| Value | 46 Kg (101 lbs) | |
| Babies | Comfort | 10 Kg (22 lbs) |
| Discount/ Smart/ Value | 10 Kg (22 lbs) | |
| Goldsky | + 10kg (22lbs) |
| Europe and Africa Flights | ||
|---|---|---|
| Business Class | Comfort | 2 pieces 64 kg (141 lbs) / 32 kg (70 lbs) per bag |
| Economy Class | Discount | 1 piece 23 kg (50 lbs) |
| Smart | 1 piece 23 kg (50 lbs) | |
| Value | 1 piece 23 kg (50 lbs) | |
| Babies | Comfort | 1 piece 10 kg (22 lbs) |
| Discount/ Smart/ Value | 1 piece 10 kg (22 lbs) | |
| Goldsky | + 10kg (22lbs) |
| USA and Canada Flights | ||
|---|---|---|
| Business Class | Comfort | 2 pieces 64 kg (141 lbs) / 32 kg (70 lbs) per bag |
| Economy Class | Discount | 1 piece 23 kg (50 lbs) |
| Smart | 1 piece 23 kg (50 lbs) | |
| Value | 2 pieces 46 kg (100 lbs) / 23 kg (50 lbs) per bag | |
| Babies | Comfort | 1 piece 10 kg (22 lbs) |
| Discount/ Smart/ Value | 1 piece 10 kg (22 lbs) | |
| Goldsky | + 10kg (22lbs) |
| Allowance | |
|---|---|
| Economy Class | 23 kg (50 lbs) |
| Babies | 10 kg (22 lbs) |
| Goldsky | + 10 kg (22 lbs) |
Please note the following information:
Volumes above 32 kg can only proceed as cargo.
Exceptions:
- The maximum weight limit per volume for checked baggage at check-in is 45 kg in the cases listed below. However, an excess baggage fee will always apply if the passenger's baggage allowance is exceeded, in addition to a handling fee:
- Live Animals in the Cargo Hold (AVIH);
- Musical Instruments;
- Sports Equipment.
- In case this 45 kg limit is exceeded, transportation will only be possible as cargo.
- When traveling with babies or children it will be allowed to transport, free of charge, a baby stroller/basket and a baby chair as checked baggage. Those will not be included in the free baggage allowance.
- Incapacitated passengers or passengers with reduced mobility can transport a wheelchair free of charge.
- For student passengers between 12 and 26 years of age, traveling between their residence and the educational establishment, an additional baggage allowance up to 10 Kg (Domestic Routes), or one piece up to 10 kg/22lbs (USA, Canada, Europe and Africa Routes), on flights operated by Airlines Azores/SATA Air Açores, will be granted. Applicable when traveling with a student fare, holds a student card or a certificate of enrollment in the educational establishment at check-in.
- All baggage must be labeled with the passenger’s name and contact information.
- Charter flights can accept baggage under different rules.
- If you are going to carry sports equipment, check our special transport conditions here.
Excess Baggage
| Baggage | |
|---|---|
| Value for excess weight (Excess baggage fee) | 6EUR/kg |
| Animal on hold, musical instruments, and sports equipment between 33kg and 45kg | Handling fee 70EUR |
| Animals | |
| Pet in Cabin | 6EUR per kg |
| Excess Baggage Piece Concept | Fees (per item) |
|---|---|
| Number of extra pieces, up to 51lb (ca. 23 kg) (Excess baggage) | EUR60.00 |
| Weight of volume (PC) between 53lb (ca. 24 kg) and 70lb (ca. 32 kg) (Heavy bag) | + EUR45.00 |
| Pet in Hold, musical instruments, and sports equipment up to 70lb (ca. 32 kg) | EUR40.00 |
| Pet in Hold, musical instruments, and sports equipment between 72lb (ca. 33 kg) and 99lb (ca. 45 kg) | EUR80.00 |
| Pet in Hold (dogs only) over 99lb (ca. 45 kg) | EUR200.00(1) (1) only to/from Frankfurt |
| Pet in Cabin | EUR70.00 |
| Excess Baggage Piece Concept | Fees (per item) | |
|---|---|---|
| Number of extra pieces, up to 51lb (ca. 23 kg) (Excess baggage) | CAD210/USD160/EUR130 = 1 tax | |
| Weight of volume (PC) between 53lb (ca. 24 kg) and 70lb (ca. 32 kg) (Heavy bag) | +CAD205/+USD155/+EUR125 = 2 taxes | |
| Musical instruments and sports equipment up to 70lb (ca. 32 kg) | Flat rate CAD195/USD150/EUR120 = 1 tax | |
| Musical instruments and sports equipment between 72lb (ca. 33 kg) and 99lb (ca. 45 kg) | Flat rate CAD390/USD300/EUR240 = 1 tax | |
| Animals | ||
| Pet in Cabin | Flat rate CAD230/USD175/EUR140 = 1 tax | |
| Pet in Hold | up to 70lb (ca. 32 kg) | Flat rate CAD195/USD150/EUR120 = 1 tax |
| 72lb (ca. 33 kg) to 99lb (ca. 45 kg) | Flat rate CAD390/USD300/EUR240 = 1 tax | |
| Over 99lb (ca. 45 kg) (dogs only) to/from the USA and Montreal | Flat rate CAD488/USD375/EUR300 = 1 tax(2) (2) only to/from the USA and Montreal |
|
Additional information:
- The values indicated above are for one-way flights and charged in local currency, according to the daily exchange rate.
- In case of excess baggage (number of pieces) and overweight (volumes weighing over 51lb (ca. 23 kg)), the sum of excess baggage and heavy bag taxes will apply. This does not apply to domestic routes.
- For passengers with flights between USA/CAN, even with more than 24 hours stopover in any airport, an International sector baggage allowance is granted.
- If your trip includes flights operated by other airlines, other rules may apply.
- Due to space limitations, excess baggage will not be accepted on connections within Cape Verde that involve flights operated by Binter Cape Verde.
- For flights with high occupancy, the number of excess baggage accepted at the airport may be limited to one (1) bag per passenger. Please book your excess baggage in advance.