Checked Baggage
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| Passengers | WEIGHT CONCEPT | ||
|---|---|---|---|
| Domestic flights | European flights | ||
| Comfort | 64 Kg (141 lbs) | 32 Kg (70 lbs) | |
| Economy class | Discount | 23 Kg (50 lbs) | 23 Kg (50 lbs) |
| Smart | 35 Kg (77 lbs) | 23 Kg (50 lbs) | |
| Value | 46 Kg (101 lbs) | 23 Kg (50 lbs) | |
| Babies | Comfort | 10 Kg (22 lbs) | 10 Kg (22 lbs) |
| Discount/Smart/Value | 10 Kg (22 lbs) | 10 Kg (22 lbs) | |
| Goldsky | +10kg than paid class allowance (when flying with Discount or Smart fares, or with award ticket, or in economic class) | ||
| Trade | +10kg than paid class allowance (when flying with Discount or Smart fares, or with award ticket, or in economic class) | ||
In the flights for and to Europe the Discount/Smart/Value and Comfort, it should read Discount/Semi-flex/Flex and SATA Plus
| Passengers | PIECE CONCEPT | |||
|---|---|---|---|---|
| Max. number of pieces | Max. weight per piece | Max. total weight allowance | ||
| Comfort | 2 | 32 Kg (70 lbs) | 64 Kg (141 lbs) | |
| Economy Class | Discount | 1 piece (23 Kg - 50 lbs) | ||
| Smart | 1 | 23 Kg (50 lbs) | 23 Kg (50 lbs) | |
| Value | 2 | 23 Kg (50 lbs) | 46 Kg (101 lbs) | |
| Babies | Comfort | 1 piece (10 Kg - 22 lbs) | ||
| Value/Smart/Discount | 1 | 10 Kg (22 lbs) | 10 Kg (22 lbs) | |
| Goldsky | +1 piece than paid class allowance (when flying with Discount or Smart fares, or with award ticket, or in economic class) | |||
| Trade | +1 piece than paid class allowance (when flying with Discount or Smart fares, or with award ticket, or in economic class) | |||
For sales before 17th of March 2015, please follow the link.
| Passengers | Weight Concept | |
|---|---|---|
| Allowance | Max. weight per pieces | |
| Goldsky | +10 Kg than paid class allowance | 32 Kg |
| Economy Class | 23 Kg | |
| Babies (INF) | 10 Kg | |
Additional Information:
The free baggage allowance is the limit in weight and/or volume of baggage that a passenger can transport as checked baggage without extra cost. Baggage that exceeds the allowance stipulated is subject to an excess baggage fee.
The maximum weight per checked bag is 32kg (subject to an excess baggage fee, if your free baggage allowance is exceeded).
Exceptions:
In the cases listed below, the maximum weight per checked bag is 45kg:
- Live Animals in the Cargo Hold (AVIH)
- Musical Instruments
- Sports Equipment
In case this limit is exceeded it will only be possible its transport as cargo.
Volumes with weight greater than 23 Kg must be tagged as heavy baggage and the actual baggage weight should be indicated on the tag, during check-in.
When travelling with infants or children it will be allowed to transport, free of charge, a baby stroller/basket and a baby chair as checked baggage.
For student passengers between 12 and 26 years of age, traveling between their residence and the educational institution, an additional baggage allowance up to 10 Kg (Domestic, Europe and Africa Routes), or one piece up to 10 kg/22lbs (USA and Canada Routes), on flights operated by Airlines Azores/SATA Air Açores, will be granted. Applicable when traveling with a student fare or holds a student card or a certificate of enrollment in the educational institution at check-in.
To carry baggage exceeding the maximum allowable weight per volume, a reservation for excess baggage must be made at booking time. This baggage is subject to an handling fee.
All baggage must be labeled with the passenger’s name and contact information.
Charter flights can accept baggage under a different rule.
NOTE: For golf, canyoning, diving equipment, hang-gliders and paragliders it should be added an additional allowance of 15 kg (in weight concept) or 1 extra volume with 15 kg (in piece concept) over the free baggage allowance. For equestrian, fishing, bicycles and boards or kayak equipment it should be added an additional allowance of 10 kg (in weight concept) or 1 extra volume with 10 kg (in piece concept) over the free baggage allowance.