Checked Baggage

Checked baggage allowance depends on the fare you purchased. If you exceed the weight limit (by volume and/or total) or the maximum number of volumes your fare allows, you can purchase an extra baggage allowance or pay excess baggage at check-in.
To guarantee space for your extra luggage, book in advance.

 

Please note the following information:

The maximum weight allowed per baggage volume, at check-in, for SATA Air Açores and Azores Airlines is 23 kg in economy class and 32 kg in business class.

A heavy bag fee will be applied if the 23 kg limit (per volume) in economy class is exceeded. If baggage allowance is simultaneously exceeded, excess baggage and heavy bag fees apply.

The economy class limit of 23kg per piece may be exceeded up to a limit of 32kg, subject to excess baggage and heavy bag fees, if applicable.

Volumes above 32 kg can only proceed as cargo.

 

Exceptions:

• The maximum weight limit per volume for checked baggage at check-in is 45 kg in the cases listed below. However, an excess baggage fee will always apply if the passenger's baggage allowance is exceeded, and a heavy bag fee for exceeding the maximum weight of 23 kg per volume, in addition to a handling fee:
   
  • Live Animals in the Cargo Hold (AVIH);
  • Musical Instruments;
  • Sports Equipment.
     
• In case this 45 kg limit is exceeded, transportation will only be possible as cargo.
   
• When traveling with babies or children it will be allowed to transport, free of charge, a baby stroller/basket and a baby chair as checked baggage. Those will not be included in the free baggage allowance.
   
• Incapacitated passengers or passengers with reduced mobility can transport a wheelchair free of charge.
   
• For student passengers between 12 and 26 years of age, traveling between their residence and the educational establishment, an additional baggage allowance up to 10 Kg (Domestic Routes), or one piece up to 10 kg/22lbs (USA, Canada, Europe and Africa Routes), on flights operated by Airlines Azores/SATA Air Açores, will be granted. Applicable when traveling with a student fare, holds a student card or a certificate of enrollment in the educational establishment at check-in.
   
• All baggage must be labeled with the passenger’s name and contact information.
   
• Charter flights can accept baggage under different rules.
   
• If you are going to carry sports equipment, check our special transport conditions here.

 

 

Excess Baggage

 

• Domestics routes
• Europe and Africa routes*
• USA and Canada routes

 

Additional information:

• The values indicated above are for one-way flights and charged in local currency, according to daily exchange rate.
   
• In case of extra piece and overweight the sum of taxes should be applied.
   
• For passengers with flights between USA/CAN, even with more than 24 hours stopover in any airport, International sector baggage allowance is granted.
   
• If your trip includes flights operated by other airlines, other rules may apply.
   
• Due to space limitations, excess baggage will not be accepted on connections within Cape Verde that involve flights operated by Binter Cape Verde.
   
• For flights with high occupancy, the number of excess baggage accepted at the airport may be limited to one (1) bag per passenger. Please book your excess baggage in advance.