Checked Baggage

Checked baggage allowance depends on the fare you purchased. If you exceed the weight limit (by volume and/or total) or the maximum number of volumes your fare allows, you can purchase an extra baggage allowance or pay excess baggage at check-in.
To guarantee space for your extra luggage, book in advance.

 
Azores Airlines. Checked Baggage allowance per fare. Allowance applicable for Domestic Flights.
    Domestic Flights
Business Class Comfort 64 Kg (141 lbs)
Economy Class Discount 23 Kg  (50 lbs)
Smart 35 Kg (77 lbs)
Value 46 Kg (101 lbs)
Babies Comfort 10 Kg (22 lbs)
Discount/ Smart/ Value 10 Kg (22 lbs)
Goldsky   + 10kg (22lbs)
 
Azores Airlines. Checked Baggage allowance per fare. Allowance applicable for Europe and Africa Flights
    Europe and Africa Flights
Business Class Comfort 2 pieces 64 kg (141 lbs) / 32 kg (70 lbs) per bag
Economy Class Discount 1 piece 23 kg (50 lbs)
Smart 1 piece 23 kg (50 lbs)
Value 1 piece 23 kg (50 lbs)
Babies Comfort 1 piece 10 kg (22 lbs)
Discount/ Smart/ Value 1 piece 10 kg (22 lbs)
Goldsky   + 10kg (22lbs)
 
Azores Airlines. Checked Baggage allowance per fare. Allowance applicable for USA and Canada Flights
    USA and Canada Flights
Business Class Comfort 2 pieces 64 kg (141 lbs) / 32 kg (70 lbs) per bag
Economy Class Discount 1 piece 23 kg (50 lbs)
Smart 1 piece 23 kg (50 lbs)
Value 2 pieces 46 kg (100 lbs) / 23 kg (50 lbs) per bag
Babies Comfort 1 piece 10 kg (22 lbs)
Discount/ Smart/ Value 1 piece 10 kg (22 lbs)
Goldsky   + 10kg (22lbs)

SATA Air Açores. Checked Baggage allowance per fare. Allowance applicable for Inter-islands routes.
  Allowance
Economy Class 23 kg (50 lbs)
Babies 10 kg (22 lbs)
Goldsky + 10 kg (22 lbs)

 

Please note the following information:

The maximum weight allowed per baggage volume, at check-in, for SATA Air Açores and Azores Airlines is 23 kg in economy class and 32 kg in business class.

A heavy bag fee will be applied if the 23 kg limit (per volume) in economy class is exceeded. If baggage allowance is simultaneously exceeded, excess baggage and heavy bag fees apply.

The economy class limit of 23kg per piece may be exceeded up to a limit of 32kg, subject to excess baggage and heavy bag fees, if applicable.

Volumes above 32 kg can only proceed as cargo.

 

Exceptions:

  • The maximum weight limit per volume for checked baggage at check-in is 45 kg in the cases listed below. However, an excess baggage fee will always apply if the passenger's baggage allowance is exceeded, and a heavy bag fee for exceeding the maximum weight of 23 kg per volume, in addition to a handling fee:
     
    • Live Animals in the Cargo Hold (AVIH);
    • Musical Instruments;
    • Sports Equipment.
       
  • In case this 45 kg limit is exceeded, transportation will only be possible as cargo.
     
  • When traveling with babies or children it will be allowed to transport, free of charge, a baby stroller/basket and a baby chair as checked baggage. Those will not be included in the free baggage allowance.
     
  • Incapacitated passengers or passengers with reduced mobility can transport a wheelchair free of charge.
     
  • For student passengers between 12 and 26 years of age, traveling between their residence and the educational establishment, an additional baggage allowance up to 10 Kg (Domestic Routes), or one piece up to 10 kg/22lbs (USA, Canada, Europe and Africa Routes), on flights operated by Airlines Azores/SATA Air Açores, will be granted. Applicable when traveling with a student fare, holds a student card or a certificate of enrollment in the educational establishment at check-in.
     
  • All baggage must be labeled with the passenger’s name and contact information.
     
  • Charter flights can accept baggage under different rules.
     
  • If you are going to carry sports equipment, check our special transport conditions here.

 

 

Excess Baggage

 

 
Excess Baggage allowance per fare. Allowance applicable for Domestic routes.
  Baggage
Value for excess weight (Excess baggage fee) 4EUR/kg
Volume with a weight between 24kg and 32kg (Heavy bag fee) 4EUR/kg
Animal on hold, musical instruments, and sports equipment between 33kg and 45kg Handling fee 50EUR + 4EUR per kg (volume - 23kg)
  Animals
Pet in Cabin 4EUR per kg
 
Excess Baggage allowance per fare. Allowance applicable for Europeans and Africans routes.
  Baggage
Value for excess weight or piece Extra Piece: 60.00€

Weight of bag (PC) between 24kg and 32kg: 45.00€

Animal on hold, musical instruments and sports equipment between 24kg and 32kg: 40.00€

Animal on hold, musical instruments and sports equipment between 33kg and 45kg: 80.00€

AVIH (only dogs) more than 45Kg (only from FRA):  200.00€

  Animals
Pet in Cabin Flat rate 70.00€


*Piece concept on European and African routes, will start on all tickets issued after January 8, and for travel after March 29. On tickets issued and for travel before the dates mentioned we will comply with the weight concept that is mention on the ticket.

 
Excess Baggage allowance per fare. Allowance applicable for North America routes.
Excess Baggage Piece Concept
Number of pieces in excess 210CAD/160USD/130EUR per piece = 1 tax
Weight of bag (PC) between 24Kg and 32Kg (53lbs to 70lbs) 205CAD/155USD/125EUR per piece = 1 tax
Musical instruments and sports equipment between 24kg and 32kg (53lbs to 70lbs) 195CAD/150USD/120EUR per piece = 1 tax
Musical instruments and sports equipment between 33kg and 45kg (72lbs to 99lbs) 390CAD/300USD/240EUR per piece = 1 tax
Animals
Pet in Cabin Flat rate 230CAD/175USD/140EUR per piece = 1 tax
Pet in Hold* up to 32Kg (70lbs) Flat rate 195CAD/150USD/120EUR per piece = 1 tax
33Kg to 45Kg (72lbs to 99lbs) Flat rate 390CAD/300USD/240EUR per piece = 1 tax
more than 45Kg (more than 99lbs only form/to USA and Montreal) Flat rate 488CAD/375USD/300EUR per piece = 1 tax

 

Additional information:

  • The values indicated above are for one-way flights and charged in local currency, according to daily exchange rate.
     
  • In case of extra piece and overweight the sum of taxes should be applied.
     
  • For passengers with flights between USA/CAN, even with more than 24 hours stopover in any airport, International sector baggage allowance is granted.
     
  • If your trip includes flights operated by other airlines, other rules may apply.
     
  • Due to space limitations, excess baggage will not be accepted on connections within Cape Verde that involve flights operated by Binter Cape Verde.
     
  • For flights with high occupancy, the number of excess baggage accepted at the airport may be limited to one (1) bag per passenger. Please book your excess baggage in advance.
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