We strive, every day, to guarantee that the time you spend onboard our airplanes is one of the most enjoyable moments of your travel experience in our company, ensuring that savoring our meals becomes an essential and delicious part of this experience.
Comfort Class Meals
Your trip to the Azores starts on board with our meals inspired by our central destination! Fresh, high-quality products make up our menus, complemented by wines specially selected for you. We offer a dining experience in the clouds that will take you to the nine islands of this magical archipelago without leaving your seat.
Medium-haul and long-haul flights
A complimentary meal will be served, accompanied by drinks.
Economy Class Meals
Long-haul flights
On flights to/from North America, a complimentary meal will be served, accompanied by drinks.
Domestic* and medium-haul flights
The inflight meal service is available as a buy-on-board option (1) on domestic flights and flights to/from Europe and Africa operated by Azores Airlines (2), allowing you to choose from a wider range of options, suited to your preferences. Payment is made at the time of purchase by credit or debit card only (3). The receipts are digital and can be easily requested here.
Discover our Onboard Menu here.
- The Inflight Sales Service is available on all routes and flights operated by Azores Airlines.
- On Azores Airlines flights and routes operated by SATA Air Açores, a complimentary snack will be served, accompanied by drinks.
- American Express, Apple Pay, Chip and Pin, Contactless, Mastercard, Samsung Pay, Visa and Google Pay. Payment currency: Euros only. Payment limit: 100 euros per transaction. Cash payments are not accepted.
*The onboard meal service is not available on flights between the Azores islands.
Special meals
If you have any food restrictions, ask us for your special meal suited to your needs when booking for your long-haul flight through our Contact Center (+351 296 209 720), through the email address info@sata.pt or at any SATA Azores Airlines sales point up to 7 days before your flight departure time. We offer vegetarian meals, specific meals for diabetics or special meals for children and babies.
Note: Some types of special meals may not be available at all airports, so your request will be on standby until confirmation.
Food allergies and intolerances
If you have a severe allergy due to airborne inhalation / exposure to a certain food, we cannot guarantee that the aircraft cabin is free of the allergen in question, as the onboard service cannot be altered, and we cannot control the food / products that other passengers are carrying.
Before traveling, and to avoid any inconveniences, we recommend that you see your doctor. If necessary, carry the appropriate medication for your condition in your hand luggage.
For more information about allergies click here.
Frequently asked questions
What snacks, drinks, and meals will be available on board?
We have a wide range of meals and snacks available for purchase on board. Check out our Welcome Menu here.
Are there gluten-free meal or snack options available?
Passengers can choose between gluten-free, lactose-free, vegan, and vegetarian options.
We suggest you check page 17 of the menu, where you will find all the allergen icons.
Are there quantity limits per passenger?
There is no quantity limit per passenger. However, the products available on board are limited and subject to stock availability during the flight. In addition, each transaction is limited to a maximum of 100 euros.
How do I get a receipt for items purchased on board during my flight?
At SATA Azores Airlines, sustainability is a priority. That's why all our receipts are digital and available on our website, where you can request them quickly and conveniently.
You can request an electronic receipt here.
What payment methods are accepted on board?
Credit and debit cards are accepted as payment methods: American Express, Apple Pay, Chip and Pin, Contactless, Mastercard, Samsung Pay, Visa, and Google Pay.
Payment currency: Euros only. Payment limit: 100 euros per transaction.
Cash, checks, vouchers, and prepaid cards are not accepted.
In what situations can water be served on board if not purchased through the Buy-on-Board service?
Water is available whenever requested, in first aid situations, or for operational reasons.
Is it allowed to fill passengers‘ personal bottles?
No. Filling passengers’ personal bottles with cold or hot water is not permitted.