We strive every day to provide a comfortable and enjoyable travel experience in our company, ensuring that savoring our meals becomes an essential and delicious part of it.
Comfort Class Meals
Our meals served on board are inspired by the flavors of our flagship destination, the Azores, and prepared with carefully selected ingredients.
Medium-haul and long-haul flights
On medium- and long-haul flights, passengers traveling in Comfort Class enjoy a meal service included in the applicable fare, accompanied by a selection of beverages.
The composition of the meals and beverages served may vary depending on the route, the departure airport, the flight duration, and other operational factors.
Economy Class Meals
Domestic* and medium and long-haul flights
The inflight meal service is available as a buy-on-board option (1) on domestic flights and flights to/from Europe and Africa, as well as flights to/from North America operated by Azores Airlines (2), offering a selection of snacks, light meals, and beverages, subject to on-board stock availability. Payment is made at the time of purchase by credit or debit card only (3). The receipts are digital and can be easily requested here.
Discover our Onboard Menu here.
- The Inflight Sales Service is available on all routes and flights operated by Azores Airlines.
- On Azores Airlines flights and routes operated by SATA Air Açores, a complimentary snack will be served, accompanied by drinks.
- American Express, Apple Pay, Chip and Pin, Contactless, Mastercard, Samsung Pay, Visa and Google Pay. Payment currency: Euros only. Payment limit: 100 euros per transaction. Cash payments are not accepted.
*The onboard meal service is not available on flights between the Azores islands.
Special meals
If you have any food restrictions, ask us for your special meal suited to your needs when booking for your long-haul* flight through our Contact Center (+351 296 209 720), through the email address info@sata.pt or at any SATA Azores Airlines sales point up to 7 days before your flight departure time. You may request certain types of special meals, including vegetarian options and meal options for children or infants. Availability may vary depending on the departure airport and the catering provider. Submitting a request for a special meal does not guarantee its availability; it is subject to the operational capacity of the catering providers and their confirmation.
* Special meals are only available on long-haul flights, in Comfort Class.
Food allergies and intolerances
If you have a severe allergy due to airborne inhalation / exposure to a certain food, we cannot guarantee that the aircraft cabin is free of the allergen in question, as the onboard service cannot be altered, and we cannot control the food / products that other passengers are carrying.
Before traveling, and to avoid any inconveniences, we recommend that you see your doctor. If necessary, carry the appropriate medication for your condition in your hand luggage.
For more information about allergies, click here.
Important information: The selection of meals, beverages, and products available for purchase on board is subject to change without notice due to operational reasons, supplier availability, logistical constraints, or catering changes. Not all products, meal options, or special meals are available on all routes, flights, or at all airports, and their availability cannot be guaranteed.
Frequently asked questions
What snacks, drinks, and meals will be available on board?
We offer a wide range of meals, snacks, and beverages for purchase on board. Check out our Welcome Menu here.
Are there gluten-free meal or snack options available?
Gluten-free, lactose-free, vegetarian, and vegan options may be available.
We suggest you check page 17 of the menu, where you will find all the allergen icons.
Are there quantity limits per passenger?
There is no maximum number of items per passenger. However, the products available on board are limited and subject to stock availability during the flight. In addition, each transaction is limited to a maximum of 100 euros.
How do I get a receipt for items purchased on board during my flight?
At SATA Azores Airlines, sustainability is a priority. That's why all our receipts are digital and available on our website, where you can request them quickly and conveniently.
You can request an electronic receipt here.
What payment methods are accepted on board?
Credit and debit cards are accepted as payment methods: American Express, Apple Pay, Chip and Pin, Contactless, Mastercard, Samsung Pay, Visa, and Google Pay.
Payment currency: Euros only. Payment limit: 100 euros per transaction.
Cash, checks, vouchers, and prepaid cards are not accepted.
In what situations can water be served on board if not purchased through the Buy-on-Board service?
Water may be provided free of charge in first-aid situations or whenever it is deemed necessary for operational reasons.
Is it allowed to fill passengers‘ personal bottles?
No. Filling passengers’ personal bottles with cold or hot water is not permitted.