We recommend that passengers on flights to or through mainland Portugal (Lisbon and Porto), who have not checked in online and/or completed the Passenger Locator Form (PLF) electronically in advance, arrive at the airport at the opening time of the check-in counters so that all necessary processing can be carried out in due time before boarding the flight.
To ensure a smooth check-in and the punctuality of your flights, please check the time you should be at the airport in advance and the closing time of your flight check-in.
If you have requested a special service, you must attend the airport at the check-in desk opening time so that all the necessary documentation is completed in time to ensure that the requested service is provided.
The indicated times are based on the estimated departure time of the flight.
| Opening hours for check-in and baggage delivery | |
|---|---|
| Airport | Available from |
| Inter-island flights (flights within the Azores) | 1h30m |
| Domestic flights- Azores Airlines | 2h00m* |
| Boston | 3h00m** |
| Toronto | 4h00m |
| Paris | 2h30m |
| Cape Verde | 3h00m |
Due to airport limitations at Santa Maria airport, check-in is available 1h30m before the scheduled flight time.
** For flights departing from Boston to Cape Verde, check-in is available 4h00m before the scheduled flight time.
| Check-in closing time * | |
|---|---|
| Inter-island flights (flights within the Azores) | 30m |
| Domestic flights - Terminal 1 Lisbon | 1h00m |
| Domestic and European Flights | 45m |
| Intercontinental Flights | 1h00m** |
*After the check-in closing time, no more passengers or baggage will be accepted on the flight.
** For flights departing from Boston to Cape Verde, check-in closes 1h15m before the scheduled flight time.