Fares information SATA Imagine

 

Fare conditions for Domestic and European flights
  Economy Executive
Type of Card Bluesky / Silversky Goldsky / Trade Bluesky / Silversky Goldsky / Trade
Fare Class O O A A
Cabin Economy Economy Executive Executive
Baby discount (0-23 months).
Without seat
90% of miles 90% of miles 90% of miles 90% of miles
Child discount (2-11 years) n/a n/a n/a n/a

Inter-islands Flights

Service Fee*

16EUR

16EUR

n/a

n/a

Domestic Flights

Service Fee*

25EUR

25EUR

25EUR

25EUR

European Flights

Service Fee*

100EUR

100EUR

100EUR

100EUR

Fee for Credit Card payment, Paypal or ATM (in Portugal only). Gratuito Gratuito Gratuito Gratuito
Flight Changes

Changing before flight schedule time of departure: 30€.

In case of no show: 70€

Permitted with no charge

In case of no show: 70€

Changing before flight schedule time of departure 30€.

Em caso de Noshow: 70€

Permitted with no charge.

In case of no show: 70€

Cancellation and refund**

Changing before flight schedule time of departure- 30€.

In case of no show: 95€

Permitted with no charge.

In case of no show: 95€

Changing before flight schedule time of departure 30€.

n case of no show: 95€

Permitted with no charge.

In case of no show: 95€

Minimum stay No limit No limit No limit No limit
Maximum stay 12 months 12 months 12 months 12 months
Hand baggage
Weight and maximum dimensions
8 kg 55X40X20cm 8 kg 55X40X20cm 10kg 56X45X25cm 10kg 56X45X25cm
Hold baggage 23kg 33kg 32kg 64kg
Excess Baggage

Domestic flight: 4€/kg

European flights: 15€/kg

Domestic flight: 4€/kg

European flights: 15€/kg

Domestic flights: 4€/kg

European flights: 15€/kg

Domestic flights: 4€/kg

European flights: 15€/kg

Trip insurance at the payment*** Yes Yes Yes Yes
Pre-Seat Normal Free Free n/a n/a
Pre-Seat Confort

Domestic flight: 15€

European flights: 25€

Domestic flight: 15€

European flights: 25€

Free Free
Notification Service Free Free Free Free
Check-in at the airport Free Free Free Free
Priority Check-in n/a Free Free Free
Lounge Access (+) No / Yes ok ok ok
Exclusive Embark and Disembark Free Free Free Free
Magazines and Newspapers n/a n/a ok ok
Meal a board**** Free Free Free Free

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.

*In flights to/from Portugal with origin/destination Gran Canaria the Service ticket fee is 50.00€. In markets where the currency is not EUR, the conversion will be made ​​to the currency of the payment, taking into account the exchange rate of the day.
** The Service fee is not refundable.
***The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
****In SP flights - Sata Air Açores there is no meal on board.
 

(+) Lounge Access is conditionated to the conditions below:

  • Travelling in flights operated by SATA:
    - Silversky – Yes, to all lounges in Portugal with a SATA tickect
    - Goldsky e Trade – Yes, entitled with a companion (SATA IMAGINE member, traveling on the same flight). Access to all lounges in Portugal and contractors abroad. Lounges list.
     
  • Travelling in flights operated by TAP:
    - Silversky, Goldsky and Trade – Yes, to the Funchal lounge – TAP Premium Lounge.

 

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

Fare conditions for Internacional flights
  Economy Executive
Type of Card Bluesky / Silversky Goldsky / Trade Bluesky / Silversky Goldsky / Trade
Fare Class O O A A
Cabin Economy Economy Executive Executive
Baby discount (0-23 months).
Without seat
90% of miles 90% of miles 90% of miles 90% of miles
Child discount (2-11 years) n/a n/a n/a n/a

Service Fee*

150EUR

150EUR

150EUR

150EUR

Fee for Credit Card payment, Paypal or ATM (in Portugal only). Free Free Free Free
Flight Changes

Changing before flight schedule time of departure: 30€.

In case of no show: 70€

Permitted with no charge

In case of no show: 70€

Changing before flight schedule time of departure 30€.

In case of no show: 70€

Permitted with no charge

In case of no show: 70€

Cancellation and refund*

Changing before flight schedule time of departure- 50€.

In case of no show: 120€

Permitted with no charge

In case of no show: 120€

Changing before flight schedule time of departure 50€.

In case of no show: 120€

Permitted with no charge

In case of no show: 120€

Minimum stay No limit No limit No limit No limit
Maximum stay 12 months 12 months 12 months 12 months
Hand baggage
Weight and maximum dimensions
8 kg 55X40X20cm 8 kg 55X40X20cm 2X (10kg 56X45X25cm) 2X (10kg 56X45X25cm)
Hold baggage 1 Piece - 23kg 2 Pieces - 23kg each 2 Pieces - 32 kg each piece 2 Pieces - 32 kg each piece

Excess Baggage

Fee 80€ or 100USD/CAD

Fee 80€ or 100USD/CAD

Fee 80€, or 100USD/CAD

Fee 80€, or 100USD/CAD

Trip insurance at the payment** Yes Yes Yes Yes
Pre-Seat Normal*** 20€ 20€ n/a n/a
Pre-Seat Confort

52€ or 65 USD/CAD

52€ or 65 USD/CAD

Free Free
Notification Service Free Free Free Free
Check-in at the airport Free Free Free Free
Priority Check-in n/a Free Free Free
Lounge Access (+) n/a n/a ok ok
Exclusive Embark and Disembark Free Free Free Free
Magazines and Newspapers n/a n/a ok ok
Meal a board**** Free Free Free Free
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
*In markets where the currency is not EUR, the conversion will be made ​​to the currency of the payment, taking into account the exchange rate of the day. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
*** Free Pre-seat for flights that starting or ending in USA or Canada.
****In SP flights - Sata Air Açores there is no meal on board.

 

(+) Lounge Access is conditionated to the conditions below:

  • Access to all lounges in Portugal and contractors abroad. Lounges list.

 

To access Boston’s Lounge it’s necessary to obtain the access voucher at the check-in.

 

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

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