Benefits

Cartões SATA IMAGINE

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As a SATA IMAGINE member you can earn miles with your flights or by using services from SATA IMAGINE partners and posteriorly use your miles on free tickets and other exclusive benefits.

If you are not a SATA IMAGINE member, sign up online and enjoy all the advantages we have for you.

For questions or additional information, contact the SATA Azores Airlines Contact Center through 707 22 7282 or (+351) 296 209 720 or by email sata.imagine@sata.pt.

 

Imagine yourself flying even far with SATA IMAGINE

Benefits for each SATA IMAGINE Status - Miles
  BLUESKY SILVERSKY GOLDSKY
Age After 2 years old. After 2 years old. After 2 years old.
Bonus Miles - 20% miles bonus.(1) 30%  miles bonus.(1)
Miles Expiry 3 years.* 3 years.* 3 years.*
Miles Purchase Yes. Each block of 1.000 miles is taxed at €35. Yes. Each block of 1.000 miles is taxed at €35. Yes. Each block of 1.000 miles is taxed at €35.
Miles Transfer Yes. Min: 1.000 miles per transaction taxed €20. Yes. Min: 1.000 miles per transaction taxed €20. Yes. Min: 1.000 miles per transaction taxed €20.
Business Class Accrual Yes. 150% of miles defined for economic class. Yes. 150% of miles defined for economic class. Yes. 150% of miles defined for economic class.
Fares with no Accrual Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator. Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator. Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator.
Retro-claim 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass. 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass. 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass.

 

(1) Except Discount fares;
*Miles are valid for 3 years from the date of activity. Miles with an activity date of more than 3 years will expire.

Benefits for each SATA IMAGINE Status - Cards and Services
  BLUESKY SILVERSKY GOLDSKY
Status Upgrade - 25.000 status miles accrued or complete 40 one way flights, during last 24 months*. If you are already Silver: 40.000 status miles accrued or complete 60 one way flights during last 24 months*.
Lost Card Fee of €20 for replacement. Fee of €20 for replacement. Replacement free of charges.
Priority Boarding at the Gate - Yes, on flights operated by Grupo SATA. Yes, on flights operated by Grupo SATA.
Fast Track at airport security - Yes, on flights operated by Grupo SATA. Yes, on flights operated by Grupo SATA.
Executive Class Check-in (regardless of the class you're flying) - Yes, on flights operated by Grupo SATA. Yes, on flights operated by Grupo SATA.
Lounges Access (travelling in flights operated by SATA Azores Airlines) - - Yes plus a companion (travelling on the same flight and as a SATA IMAGINE member – if not applicable, please subscribe here). Access to all national and international lounges.

 

** The status miles count and status counts of one way flights are completely independent and are not correlated with each other.
For more information, contact SATA IMAGINE at sata.imagine@sata.pt.

Benefits for each SATA IMAGINE Status - All about Tickets and Baggage
  BLUESKY SILVERSKY GOLDSKY
Executive Class Award Tickets 150% of the miles defined for economy class. 150% of the miles defined for economy class. 150% of the miles defined for economy class.
OW Award Tickets 50% of the miles defined roundtrip (RT). 50% of the miles defined for RT. 50% of the miles defined for RT.
Child Award Tickets and Upgrades 100% of the miles defined for adults. 100% of the miles defined for adults. 100% of the miles defined for adults.
Award Tickets Yes, with miles redemption. Companion SATA IMAGINE’s member (100% of miles). Yes, with miles redemption. Companion SATA IMAGINE’s member (100% of miles). Yes, with miles redemption. Companion SATA IMAGINE’s member (100% of miles).
Award Tickets Changes (only date and hour/number of flight changes) €30 fee.
In case of Noshow - €70 fee.
€30 fee.
In case of Noshow - €70 fee.
Free of charge.
Except in case of Noshow - €70 fee.
Upgrades with miles (only in flights operated by SATA Azores Airlines) Yes, with miles redemption.
All conditions relating to the original ticket are maintained.*
Yes, with miles redemption.
All conditions relating to the original ticket are maintained.*
Yes, with miles redemption.
Companion SATA IMAGINE’s member (100% of miles).
All conditions relating to the original ticket are maintained.*
Upgrades with miles for tickets issued by another companies (only in flights operated by SATA Azores Airlines) Yes, at the airports within 24 hours prior to flight departure. Yes, at the airports within 24 hours prior to flight departure. Yes, at the airports within 24 hours prior to flight departure.
Refund Tickets and Upgrade Domestic Flights: Fee €30. In case of Noshow - €95.
International Flights: Fee €50. In case of Noshow- €120.
Domestic Flights: Fee €30. In case of Noshow - €95.
International Flights: Fee €50. In case of Noshow- €120.
Domestic Flights: Free of charge. Except in case of Noshow - €95.
International Flights: Free of charge. Except in case of Noshow- €120.
Priority Waitlist Yes. Bluesky priority Yes. Silversky priority Yes. Goldsky priority. Maximum priority waitlist.
Baggage Allowance - - + 10kg of checked baggage allowance for the paid class, in Group SATA on regular flights, or an extra piece of 10kg for flights from/to North America (when flying with Discount or Smart Fares, or with award ticket, in economic class).
Priority Baggage - Yes. In SATA Azores Airlines flights. Yes. In SATA Azores Airlines flights.

 

* Upgrade with miles is an exclusive service for SATA IMAGINE frequent flyer program members, once upgraded, passenger will benefit of all the advantages of the business class services on land and in the air.
 

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