Benefits

Cartões SATA IMAGINE

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As SATA IMAGINE member you can earn miles with your flights or by using services from SATA IMAGINE partners and posteriorly use your miles on free tickets and other exclusive benefits.

If you are not a SATA IMAGINE member, sign up online and enjoy all the advantages we have for you.

For questions or additional information, contact the SATA Azores Airlines Contact Center through 707 22 7282 or (+351) 296 209 720 or by email sata.imagine@sata.pt.

 

Did you know that...

Now you have even more advantages for being a SATA IMAGINE member and having your contact details updated.
As a proactive procedure of customer service, upon flight delays, we are sending a personalized apology email and/or SMS to our SATA IMAGINE members and, in cases where the flight delay is longer than 3 hours, there is also an offer of miles.

 

Imagine yourself flying even far with SATA IMAGINE

Benefits for each SATA IMAGINE Status - Miles
  BLUESKY SILVERSKY GOLDSKY TRADE
Age After 2 years old. After 2 years old. After 2 years old. After 2 years old. 
Bonus Miles - 25% miles bonus. 40%  miles bonus.  50%  miles bonus.
Miles Expiry No.* No.* No.  No.
Miles Purchase Yes. Each block of 1.000 miles is taxed at €35. Yes. Each block of 1.000 miles is taxed at €35. Yes. Each block of 1.000 miles is taxed at €35.  Yes. Each block of 1.000 miles is taxed at €35.
Miles Transfer Yes. Min: 1.000 miles per transaction taxed €20. Yes. Min: 1.000 miles per transaction taxed €20. Yes. Min: 1.000 miles per transaction taxed €20. Yes. Min: 1.000 miles per transaction taxed €20.  
Business Class Accrual Yes. 150% of miles defined for economic class. Yes. 150% of miles defined for economic class. Yes. 150% of miles defined for economic class.  Yes. 150% of miles defined for economic class.
Fares with no Accrual Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator. Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator. Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator. Yes. ID's, AD's, Award/offered tickets, discount fares, etc. Consult the Award Calculator.
Retro-claim 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass. 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass. 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass. 12 months after the flight. Automatic (online): 3 days after the flight; Manual: need copy of the receipt and boarding pass.

 

*If members with Bluesky and Silversky cards don’t have any movements in a period within 12 consecutive months, miles with more than 3 years will be expired.

Benefits for each SATA IMAGINE Status - Cards and Services
  BLUESKY SILVERSKY GOLDSKY TRADE
Status Upgrade - 25.000 status miles accrued or complete 100 one way flights, during last 24 months. 70.000 status miles accrued or complete 200 one way flights during last 24 months.  -
Status Downgrade - Downgrade if no status/bonus miles accrued for 18 months. Downgrade if no status/bonus miles accrued for 18 months. Downgrade if no status/bonus miles accrued for 18 months.
Lost Card Fee of €20 for replacement. Fee of €20 for replacement. Replacement free of charges. Replacement free of charges. 
Priority Telephone Reservation Service Yes. Yes. Yes. Yes.
Executive Class Check-in (regardless of the class you're flying) - Yes, in SATA Azores Airlines flights. Yes, in SATA Azores Airlines flights. Yes, in SATA Azores Airlines flights.
Lounges Access (travelling in flights operated by SATA Azores Airlines) - Yes, for all portuguese lounges as long as they have a SATA Azores Airlines ticket. Yes plus a companion (travelling on the same flight and as a SATA IMAGINE member – if not applicable, please subscribe here). Access to all national and international lounges. Yes plus a companion (travelling on the same flight and as a SATA IMAGINE member – if not applicable, please subscribe here). Access to all national and international lounges.
Lounges access (travelling in flights operated by TAP), without companion - Yes, in Funchal – TAP Premium Lounge Yes, in Funchal – TAP Premium Lounge Yes, in Funchal – TAP Premium Lounge
Benefits for each SATA IMAGINE Status - All about Tickets and Baggage
  BLUESKY SILVERSKY GOLDSKY TRADE
Executive Class Award Tickets 150% of the miles defined for economy class. 150% of the miles defined for economy class. 150% of the miles defined for economy class. 150% of the miles defined for economy class. 
OW Award Tickets 50% of the miles defined roundtrip (RT). 50% of the miles defined for RT. 50% of the miles defined for RT. 50% of the miles defined for RT. 
Child Award Tickets and Upgrades 100% of the miles defined for adults. 100% of the miles defined for adults. 100% of the miles defined for adults. 100% of the miles defined for adults. 
Award Tickets Yes, with miles redemption. Yes, with miles redemption. Companion SATA IMAGINE’s member (100% of miles). Yes, with miles redemption. Companion SATA IMAGINE’s member (100% of miles). Yes, with miles redemption.
Companion SATA IMAGINE’s member (100% of miles).
Award Tickets Changes (only date and hour/number of flight changes) €30 fee.
In case of Noshow - €70 fee.
€30 fee.
In case of Noshow - €70 fee.
Free of charge.
Except in case of Noshow - €70 fee.
Free of charge.
Except in case of Noshow - €70 fee. 
Upgrades with miles (only in flights operated by SATA Azores Airlines) Yes, with miles redemption.
All conditions relating to the original ticket are maintained.
Yes, with miles redemption.
Companion SATA IMAGINE’s member (100% of miles).
All conditions relating to the original ticket are maintained.
Yes, with miles redemption.
Companion SATA IMAGINE’s member (100% of miles).
All conditions relating to the original ticket are maintained.
Yes, with miles redemption.
Companion SATA IMAGINE’s member (100% of miles).
All conditions relating to the original ticket are maintained.
Upgrades with miles for tickets issued by another companies (only in flights operated by SATA Azores Airlines) Yes, at the airports within 24 hours prior to flight departure. Yes, at the airports within 24 hours prior to flight departure. Yes, at the airports within 24 hours prior to flight departure. Yes, at the airports within 24 hours prior to flight departure. 
Refund Tickets and Upgrade Domestic Flights: Fee €30. In case of Noshow - €95.
International Flights: Fee €50. In case of Noshow- €120.
Domestic Flights: Fee €30. In case of Noshow - €95.
International Flights: Fee €50. In case of Noshow- €120.
Domestic Flights: Free of charge. Except in case of Noshow - €95.
International Flights: Free of charge. Except in case of Noshow- €120.
Domestic Flights: Free of charge.
Except in case of Noshow - €95.
International Flights: Free of charge.
Except in case of Noshow- €120.
Priority Waitlist Yes. Yes. Higher priority waitlist. Yes. Maximum priority waitlist. Yes. Maximum priority waitlist. 
Baggage Allowance - - + 10kg of baggage allowance (checked) for the paid class, in SATA Air Açores or SATA Azores Airlines regular flights, or an extra piece for flights from/to North America (when flying with Discount or Smart Fares, or with award ticket, in economic class). ** + 10kg of baggage allowance (checked) for the paid class, in SATA Air Açores or SATA Azores Airlines regular flights, or an extra piece for flights from/to North America (when flying with Discount or Smart Fares, or with award ticket, in economic class). ***
Priority Baggage - Yes. In SATA Azores Airlines flights. Yes. In SATA Azores Airlines flights. Yes. In SATA Azores Airlines flights.

 

** Goldsky (USA/Canada flights): one extra piece for the paid class (when flying with Discount or Smart fares, or with award ticket, or in economic class).
*** Trade (USA/Canada flights): one extra piece for the paid class (when flying with Discount or Smart fares, or with award ticket, or in economic class).

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