What is the Azores Fare?
The Azores Fare is a fare provided by SATA Air Açores, which results from the new Subsidy for Passengers on Inter-Island Travel applicable within the Autonomous Region of the Azores.
This fare is intended for passengers with tax residence in the Autonomous Region of the Azores for round trips between the islands of the archipelago of the Azores at the maximum price of €60.00, regardless of the airport of origin and destination.
Preço da tarifa
Adult passenger | round trip > €60.00 | one-way trip > €34.00.
Children and accompanied infants with a seat | round trip > €45.00 | one-way trip > €27.00.
Accompanied infants without a seat > €13.00 | one-way trip > €10.00.
These prices include the applicable interisland taxes.
All the other interisland fares are still available, and passengers can choose the one that best suits their needs.
Who can benefit from the Azores Fare?
- All citizens with tax residence in the Autonomous Region of the Azores on the ticket issue date.
Fare conditions
- Applicable to bookings and ticketing from May 29, 2021, for travel from June 1, 2021.
- One transfer is allowed in each direction, except the islands of Corvo, Flores, and Santa Maria, where two transfers are permitted. The time spent at the transfer airport, from the time of arrival at this location to the time of departure for the next flight, may not exceed 24 hours.
- Allocation of 25% of SATA IMAGINE miles.
- Travel routes and itineraries must respect the geographical positioning of the islands.
- Azores Fare is not combinable with other fares on the same ticket.
Changes
- Changes of dates and itinerary are allowed upon payment of a €15.00 fee. Fare differential may be charged in case of itinerary change.
- A new proof of eligibility is required if the passenger wishes to travel on another flight and/or date.
- Changes must be made at a SATA Azores Airlines sales office, sales counter, Contact Center, or through the travel agent.
Refunds
The Azores Fare is non-refundable.
No-show
In case of a no-show, all other booking segments will automatically cancel.
A penalty will apply for changing the trip to a later date.
How to book?
To benefit from the Azores Fare, you must book your trip at a SATA Azores Airlines sales office, sales counter, Contact Center, through this website, or your travel agent.
After booking, you must issue and pay for the ticket within 72 hours. If the booking is made within 72 hours of the flight's scheduled departure, booking and ticketing must be done simultaneously; otherwise, the booking will be automatically canceled.
Documentation required and processing of personal data:
The documentation needed to verify eligibility results from the provisions of the Government Resolution and the respective Regulation, making it necessary to present the citizen's card, taxpayer's card and identity card, passport, or children's birth certificate.
The passenger's tax address will be validated, based on the tax identification number presented, via a platform developed for this purpose, which ensures that your personal data is processed and transmitted securely, using the most modern security protocols, using the principle of minimizing accuracy, integrity, confidentiality, and responsibility.
Regarding the lawfulness of the processing (and connection of your data), as Personal Data Controller, it should be noted that this is based on Article 6 (b) and (c) of Regulation no. 679/2016 of March 27 and Law no. 58/2019 of August 8, i.e., if the “processing is necessary for the performance of a contract to which the data subject is a party, or for pre-contractual steps at the request of the data subject” given that joining the subsidy in question here is a choice made by the passenger when making the reservation (transport contract), as well as if the “processing is necessary for the fulfillment of a legal obligation to which the controller is subject” considering that SATA is the Concessionaire of the Inter-island Public Transport Service, and therefore must apply the subsidy and the respective validation and control processes.
As far as the data connection is concerned, it will be transmitted to the Regional Directorate for Mobility to obtain the Inter-island Passenger Allowance, as well as to the Tax Authority and also to the Agency for Administrative Modernization, which is responsible for the mentioned platform, through the use of web services provided by the latter, which will make it possible to confirm whether the passenger is a tax resident in the Azores. Likewise, this verification process may take place through an agent authorized by SATA, considering the sales channel chosen by the passenger, using the same resources.
A physical or electronic archive of the required supporting documents may also be kept, to check eligibility conditions. The retention period for these documents is the same as that arising from the obligations imposed by the Interisland Concession Contract.
To ensure that you are informed about how your data will be processed in connection with the granting of the social subsidy in question, you will be presented with a notice at the time of booking to confirm that you are aware of this. If you wish to exercise any rights under data protection legislation, please do so at data.protection@sata.pt. Learn more about your rights in our Privacy Policy.
When the tax card does not mention the number and name of the tax district, the passenger must also prove his residence through a tax residence certificate that can be obtained on Portal das Finanças.
When the passengers have a tax residence certificate, they must book their trip at a SATA Azores Airlines sales office, sales counter, Contact Center, or their travel agent and send a scan of the tax residence certificate.
Check-in
At check-in and boarding, passengers must present the identification documents required for travel.
Otherwise, SATA Air Açores may refuse their boarding.
How does the Subsidy for Passengers on Inter-Island Travel work?
The value of the Subsidy for Passengers on Inter-Island Travel allocated by the Regional Government of the Azores to passengers with tax residence in the Azores is calculated per outward journey and results in the difference between the value of the standard resident fare and the value of the Azores Fare.
SATA Air Açores, on behalf of the passenger, will request directly from the Regional Government of the Azores the payment of the Subsidy for Passengers on Inter-Island Travel amount, exempting the passenger from asking it to third parties.
To this end, SATA Air Açores will issue credit invoices in the passenger's name and taxpayer number, on the date of the actual completion of each route, in the amount corresponding to the applicable Subsidy for Passengers on Inter-Island Travel.
The invoices will be sent to the passenger and the Regional Government of the Azores, so the latter can settle them on the passenger's behalf.
Subsidy for Passengers in Inter-Island Travel
We've made it simple
Choose the island, select the dates, and live the Azores.
Frequently Asked Questions
You must contact your issuing agent to request a new booking for the Azores Fare, subject to new flight availability.
If you so wish, you must request to change your booking and respective fare to the Azores Fare, provided that you have not yet started your trip.
You can obtain this information on the Portal das Finanças, at www.portaldasfinancas.gov.pt, by following the steps:
Início / Os Seus Serviços / Obter / Certidões / Efetuar Pedido / Domicílio Fiscal.
No. The Azores Fare is valid all year round.
There is no limit on the available seats allocated to the Azores Fare on flights, accessible up to the aircraft's commercial capacity limit.
If flights are complete, passengers can request through any sales channel, except the online sales portal, booking on a waiting list on the desired flights and dates, subject to the waiting list acceptance criteria.
No. After each flight of your itinerary (in each direction), you will receive an invoice in your name, in which you will find the standard resident fare amount, the amount you paid for the Azores Fare, and the difference between the two fares. This same invoice will also be sent to the Regional Government of the Azores so that SATA Air Açores can be reimbursed for the difference between the two fares mentioned within the Subsidy for Passengers on Inter-Island Travel.
You will only receive these invoices for your information, as they are issued in your name, and you will not have to take any action on them. You will not have to worry about anything, as SATA Air Açores will handle the entire process regarding the subsidy.
For more information, please check the applicable legislation available here.