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1. Customer Service Plan for USA

   … However, unexpected circumstances may occur, leading to flight delays, cancellations or diversions. In such … information within 30 minutes of becoming aware of a flight’s status change, meaning flight cancellations, diversions or a delay …

2. Azores Fare: €60 round trip

   … at this location to the time of departure for the next flight, may not exceed 24 hours. Allocation of 25% of … fee. Fare differential may be charged in case of itinerary change. A new proof of eligibility is required if the … Can I change it to the Azores Fare? …

3. Unaccompanied Children Transportation

   … by your doctor and sent to us up to 48 hours before of your flight time.   Children Children (CHD) are … fully capable of taking care of the minor during the entire flight (including check-in, boarding, customs formalities, … flight. If you travel on a code-share basis, the fee may change according to the values charged by the company.   …

4. Required documents for your trip

   … traveling on international flights where they must change equipment (aircraft) in the Autonomous Region of the … You cannot accept paid or unpaid employment. You cannot change your visa status. If you meet all requirements … and telephone number of a person (next-of-kin) not on the flight or any entity that should be contacted in case of an …

5. Terms and Conditions

   … if you pretend to stopover during the outbound, return flight or both; select how long you want to stopover … at the halfway stops (Ponta Delgada or Terceira) you can change the period of stay (not exceeding the 7 nights … to the ticket. SATA Group reserves the right to change these Terms and Conditions at any time, in whole or …

6. Sports equipment

   … Book for your sports equipment when booking for your flight through our Contact Center (+351 296 209 720 or email … fees. Otherwise, the passenger may choose to: Change their booking/trip to request the special service; If there is availability on the desired flight, pay the applicable excess baggage fees so that the …

7. Unaccompanied Minors

   … We provide special assistance after check-in and during the flight to children between 5 and 11 travelling without adult … Açores. On flights operated in code-share, the tax fee may change according to the airline that operates the flight. This service is mandatory for children travelling …

8. Checked Baggage

   … fees. Otherwise, the passenger may choose to: Change their booking/trip to request the special service; If there is availability on the desired flight, pay the applicable excess baggage fees so that the … inside .   4. Tips for your comfort: Place a change of clothes and your personal toiletries inside your …

9. SATA IMAGINE Cards

   … Plus fares in the miles accrued for the performance of a flight operated by the SATA Group, which will be counted as … Light and Comfort Plus fares in the miles accumulated for a flight operated by the SATA Group, which will be accounted … the initially scheduled flight date, without applying the change fee; Goldsky cards are only available in digital …

10. Fares

    … if the itinerary includes an interline or codeshare flight (operated by other airline than SATA Azores … A fare differential may be charged in cases of itinerary change; Refunds not permitted; Passenger is entitled … N/A Dedicated Check-In N/A Reservation Change** ‌ Cancellation/Refund** Yes, …