We provide special assistance after check-in and during the flight to children between 5 and 11 travelling without adult supervision (over the age of 18), under the payment of a fee:
- EUR 40 for Domestic flights and flights within Europe;
- EUR 100 for flights from Portugal to Canada and the United States;
- CAD 150 for flights from Canada to Portugal;
- USD 150 for flights from the United States to Portugal.
These values are applicable to flights operated by Azores Airlines/SATA Air Açores. On flights operated in code-share, the tax fee may change according to the airline that operates the flight. This service is mandatory for children travelling alone, or when travelling with a passenger under 18 or not emancipated.
Unaccompanied Minor with Additional Cabin Crew Member
Unaccompanied children older than 3 months and under 5 years of age may be accepted only if a personalized support is provided by an additional flight attendant throughout the flight.
This service requires an advance booking up to a maximum of 72 hours before the estimated departure and upon payment of a surcharge equivalent to an adult fare.
An adult fare will also be charged to unaccompanied babies or children.
In case this service is cancelled during the last 72 hours before the estimated departure, the surcharge might not be refunded.
At the time of booking, identification and contact information of the adult that will meet the child at the destination airport must be provided. In case of stopover, the inexistence of an escort previously designated to accompany the child at the intermediate airport implies boarding refusal.
For minors, with 12 years old or over, we provide an assistance service at the airport. To learn more about this service please contact a sales office or our contact center.