Contact Us

Contact Center

Dial 707 22 7282

The Contact Center number is now easy to remember since it ends in 7282 (“SATA”).

Our Contact Center handles various issues such as information, reservations and payments, tele check-in, SATA IMAGINE, complaints and suggestions.

Portuguese callers, please dial 707 22 7282.

International callers, please dial (+351) 296 209 720.

The contact center is available from 7:00 a.m. to 9:00 p.m. AZOT ( 3:00 a.m. to 5:00 p.m. EST - Boston and Toronto local Time) and from 8:00 a.m. to 10:00 p.m. (mainland Portugal and Madeira).

The 707 call costs are fixed in all Portuguese territories, and is different for calls from fixed phones and mobile phones.

You may also contact us via:

 

Contacts: email, phone and Fax.
E-mail info@sata.pt
Fax (+351) 296 288 631
SATA Main (+351) 296 209 700

Ticketing Offices

Friedberg

Sales Office (FRA)

Airpass
Postfach 100147
61147 Friedberg

Phone:
0049 603 173 7640

Fax:
0049 603 172 5081

Rudy Knewitz
info@flysata.de

Ponta Delgada

Airport (PDL)

Information:
(+351) 296 205 414

Lost and Found:
(+351) 296 205 413

lost.found.pdl@sata.pt

Open while flight hours.

 

Sales Office (PDL)

Av. Infante D. Henrique, 55
9504-528 Ponta Delgada
Open from 9:00 a.m. until 6:00 p.m.

Lisbon

Sales Office (LIS)

Av. da Liberdade, 261
1250-143 Lisboa

Phone:
(+351) 213 553 110

Open Monday to Friday, 9:30 until 12:30 and 13:00 until 17:30.


Airport (LIS)

Phone:
(+351) 218 554 091

TERMINAL 1;
Open every day:
Monday: 06h00 to 18h00;
Tuesday: 06h00 to 18h00;
Wednesday: 06h00 to 19h30;
Thursday: 06h00 to 18h00;
Friday: 06h00 to 19h30;
Saturday: 06h00 to 18h00;
Sunday: 06h00 to 19h30;

Porto

Airport (OPO)

Phone:
(+351) 229 470 330

Working Hours of the Porto Airport Sales Desk:
Monday 09:30am to 05:30pm
Tuesday 11:30am to 07:30pm
Wednesday 09:30am to 05:30pm EXCEPT (July until August) - 11:30am to 07:30pm
Thursday 09:30am to 05:30pm EXCEPT (June until September) - 02:30pm to 10:30pm
Friday 02:30pm to 10:30pm
Saturday 09:30am to 05:30pm
Sunday 12:30pm to 10:30pm

Whenever there is a flight outside this schedule, the sales desk will open 02:00 before the flight and close 00:30 after.

opotrsp@sata.pt

Santa Maria

Airport (SMA)

Phone:
(+351) 296 820 180

lost.found.sma@sata.pt

Open while flight hours.


Sales Office (SMA)

Rua Dr. Luis Bettencourt
9580-529 Vila do Porto

Phone:
(+351) 296 820 701

Open from 9:00 a.m. until 6:00 p.m.

Flores

Airport (FLW)

Lost and Found:
(+351) 292 590 350

lost.found.flw@sata.pt

Open while flight hours.

 

Sales Office (FLW)

Rua Senador André Freitas, 5
9970-337 Santa Cruz das Flores

Open from 9:00 a.m. until 6:00 p.m.

Corvo

Sales Office (CVU)

Caminho dos Moinhos
9980-032 Corvo

lost.found.cvu@sata.pt

Phone:
(+351) 292 590 310

Open from 9:00 a.m. until 6:00 p.m.

Terceira

Airport (TER)

Information:
(+351) 295 540 047

Lost and Found:
(+351) 295 540 031

lost.found.ter@sata.pt

Open while flight hours.
 

Sales Office (TER)

Rua da Esperança, 2
9700-073 Angra do Heroísmo

Open from 9:00 am until 6:00 p.m.

 

São Jorge

Airport (SJZ)

Phone:
(+351) 295 430 360

lost.found.sjz@sata.pt

Open while flight hours.

Sales Office (SJZ)

Rua Maestro Francisco de Lacerda nº40
9800-551 Velas

Phone:
(+351) 295 430 351

Open from 9:00 a.m. until 6:00 p.m.;

Horta

Airport (HOR)

Information:
(+351) 292 202 310


Lost and Found:
(+351) 292 943 112

lost.found.hor@sata.pt

Open while flight hours.

Sales Office (HOR)

Largo do Infante
9900-016 Horta
Open from 9:00 a.m. until 6:00 p.m.

Graciosa

Airport (GRW)

Phone:
(+351) 295 730 170

lost.found.grw@sata.pt

Open while flight hours.

 

Sales Office (GRW)

Rua Dr. João de Deus Vieira
9880-379 Santa Cruz da Graciosa

Phone:
(+351) 295 730 161

Open from 09:00a.m. until 12:30p.m. and from 13:30p.m. until 17:30p.m.

 

Pico

Airport (PIX)

Phone:
(+351) 292 628 380

lost.found.pix@sata.pt

Open while flight hours.

 

Sales Office (PIX)

Rua D. Maria da Glória Duarte
9950-337 Madalena

Phone:
(+351) 292 628 391

Open from 9:00 a.m. until 6:00 p.m.

Dublin

Sales Office (DUB)

APG Ireland | Airline Business
27 Lower Ormond Quay
Dublin 1

Phone:
01 8045102

Fax:
353 814 5834

Fredi Aravena
sata@airlinebusiness.ie

London

Sales Office (LGW)

Airline Business
Axis House | Ground Floor | 242 Bath Road
UB3 5AY Heathrow

Phone:
0044 844 482 1678

Fax:
0044 0844 482 1668

Richard Burgess
info@flysata.co.uk

Madrid

Sales Office (MAD)

Calle Barbadillo 4, 1º Of.5
28042 Madrid

Phone:
0034 902 120 767

Fax:
0034 913 29 60 02

sata@summerwind.es

Oakland

Sales Office (OAK)

Azores Express

1396 E Santa Clara ST,
San Jose CA, 95116


Phone:
(+1) 669 292 5454

Fax:
(+1) 408 729 3960


Diliana Pereira
dpereira@azores-express.com

Bernie Ferreira
bferreira@azores-express.com

Boston

Sales Office (BOS)

Azores Express

South Main Street, Fall River MA 02721 2819 @locality: Massachusetts


Phone:
(+1) 508 677 0555

Fax:
(+1) 508 677 0556


azores.express@sata.pt

Open Monday to Friday, from 8:30 am until 5:00 p.m.
Open Saturday, from 9:00 am until 1:00 p.m.

Toronto

Sales Office (YYZ)

SATA Express
1274 Dundas St. West
M6J 1X7 Toronto-Ontario


Phone:
(+1) 416 515 7188

Fax:
(+1) 416 515 0106

reservations.canada@sata.pt

Open Monday to Friday, from 9:00 a.m. until 5:00 p.m.
Open Saturday, from 09:00 a.m. until 1:00 p.m.

Paris

Sales Office (Paris)

APG - Air Promotion Group
66 Avenue de Champs-Elysées
75008 Paris


Phone:
00331 538 928 03

Booking:
0 825 800 813

Fax:
00331 537 713 05

Samiha RAHMOUNE
sata@apg.fr

Budapest

Sales Office Hungary

Tensi Aviation Ltd
Office 24 - Upper Link Building
H-1023 Budapest Komjadi, B u-1


Phone:
36 1 345 1524

Fax:
36 1 999 1466

Buzás Andrea
sata@tensi.hu

Moscow

Ticketing Office Moscow

GRM
Ibragimova St. 5-A
105318 Moscow


Phone:
77196354540

Fax:
771901001

Valentina Dobromyslova
valentina@grm-russia.com

Bucharest

Ticketing Offices Romania

Regional Air Support
Sos Bucursesti-Ploiesti, nr 40
013069 Bucharest


Phone:
40 (21) 2307251

Mobile Phone:
40 744544474

Dorin Ivascu
dorin@baneasa.biz

Warszawa

Ticketing Office Warszawa

Intrep Poland TPS SP
ul. Modularna 3a
02-238 02-238 Warszawa


Phone:
48 (22) 5755252
48 (22) 575524850

Mobile Phone:
48 (501) 347860

Justyana Jungiewicz
justyna@intrep.com.pl

Prague

Ticketing Office Prague

Art of Travel
V Jámě 1
110 00 Prague 1


Phone:
420 (224) 239250

Mobile Phone:
420 (732) 584111

Vincent Soriano
sata@artoftravel.eu

Copenhagen

Sales Office (CPH)

APG-NORDIC ApS
Vester Farimagsgade 3
DK 1606 Copenhagen V


Phone:
(+45) 33330344


sata@gateways.dk

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