Visual or hearing Impairment and elderly passengers


If there is no need for special assistance (e.g. meal or bathroom assistance), these passengers may be accepted without escort or medical clearance.If your assistance dog is accompanying you, we inform that their transportation is free of charge in the cabin or in the hold, please request more information about the carriage of Service Animals through Contact Center or any SATA office. We provide you with online information in “Service and Emotional Support Animals transportation”.
It’s important to us that you inform at the time of booking if you need some assistance.

 

It is important and imperative that when making your booking to always inform the type of assistance required, so that we can also provide you with all the information.

We use cookies to give you a better browsing experience and a more personalized service. If you continue browsing, we will consider you to have accepted the use of our cookies. If you don’t want to accept cookies, change your browser settings. To get more information on how to change your settings, please refer to our Cookie Policy.

More Information