Due to adverse weather conditions affecting the Azores Archipelago, SATA Group operations are being impacted.
In this regard, and for all passengers who wish to voluntarily change their travel, SATA will allow flexible changes on all SATA Air Açores and Azores Airlines flights between May 22 and May 24, 2026.
- Flight Changes
For all bookings on May 22, 23 and 24, changes are permitted without penalties or fare differences for flights up to May 29, provided they are made in the same cabin and on flights operated by SATA (including ACMI).
- Reissues and Revalidations
To proceed with ticket reissue or revalidation, please contact the Contact Center.
- Refunds
Not authorized.
Notes
Voluntary changes requested by passengers, without flight cancellation, do not entitle passengers to assistance or compensation under Regulation (EC) No 261/2004. The right to assistance applies only in the event of an actual flight cancellation.