Contact Us

Whether you have a question, a suggestion, a compliment, or a complaint.    
Whatever the reason, your contact is always important to us.

Do you need any help? Just click and ask your question.

Our Contact Center is available 24 hours a day, 7 days a week.

If you prefer personalized contact, we are happy to welcome you to one of our stores.

In case of any irregularity with your baggage, contact us.

We offer a help area, exclusive for customers who transport cargo.

Your opinion is invaluable to us in achieving your best expectations and the quality you expect from our service. Leave us your suggestions or share a pleasant experience in our company.

Our main goal is to provide you with the best possible experience. For that, we need to know what we can do better. If you have a complaint, use this form, which allows us to respond more quickly to your request.

Have you already sent us a claim or feedback? You can check your case status by filling in the complaint number. You can find the complaint number in the confirmation email sent to you when submitting your case.