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SATA IMAGINE Fare Conditions

 

Fare conditions for Domestic and European flights
 Economy
Type of CardBluesky / SilverskyGoldsky 
Fare ClassOO
CabinEconomyEconomy
Baby discount (0-23 months). 
Without seat		90% of miles90% of miles
Child discount (2-11 years)n/an/a

Inter-islands Flights

Service Fee*

16EUR16EUR
Flight Changes

Changing before flight schedule time of departure: 30€.

after departure of scheduled flight: 70€

Permitted with no charge

after departure of scheduled flight: 70€

Cancellation and refund**

Changing before flight schedule time of departure- 30€.

after departure of scheduled flight: 95€

Permitted with no charge.

after departure of scheduled flight: 95€

Minimum stayNo limitNo limit
Maximum stay12 months12 months
Hand baggage 
Weight and maximum dimensions		8 kg 55X40X20cm8 kg 55X40X20cm
Hold baggage23kg23kg 
Trip insurance at the payment***YesYes
Notification ServiceFreeFree
Check-in at the airportFreeFree
Priority Check-inBluesky - n/a 
Silversky - Free		Free
Exclusive Embark and DisembarkBluesky - n/a 
Silversky - Free		Free
Magazines and Newspapersn/an/a

 

*In markets where the currency is not EUR, the conversion will be made to the currency of the payment, taking into account the exchange rate of the day. 
** The Service fee is not refundable. 
***The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase). 
 

 

Fare conditions for Domestic and European flights
 EconomyComfort
Type of CardBluesky / SilverskyGoldskyBluesky / SilverskyGoldsky
Fare ClassX/H/W/YX/H/W/YCC
CabinEconomyEconomyComfortComfort
Baby discount (0-23 months).
Without seat		90% of miles90% of miles90% of miles90% of miles
Child discount (2-11 years)n/an/an/an/a

Inter-islands Flights

Service Fee*

16EUR16EURn/an/a

Domestic Flights

Service Fee*

25EUR25EUR25EUR25EUR

European Flights

Service Fee*

100EUR100EUR100EUR100EUR
Fee for Credit Card payment, Paypal or ATM (in Portugal only).GratuitoGratuitoGratuitoGratuito
Flight Changes

Changing before flight schedule time of departure: 30€.

after departure of scheduled flight: 70€

Permitted with no charge

after departure of scheduled flight: 70€

Changing before flight schedule time of departure 30€.

after departure of scheduled flight: 70€

Permitted with no charge.

after departure of scheduled flight: 70€

Cancellation and refund**

Changing before flight schedule time of departure- 30€.

after departure of scheduled flight: 95€

Permitted with no charge.

after departure of scheduled flight: 95€

Changing before flight schedule time of departure 30€.

after departure of scheduled flight: 95€

Permitted with no charge.

after departure of scheduled flight: 95€

Minimum stayNo limitNo limitNo limitNo limit
Maximum stay12 months12 months12 months12 months
Hand baggage
Weight and maximum dimensions		8 kg 55X40X20cm8 kg 55X40X20cm10kg 56X45X25cm10kg 56X45X25cm
Hold baggage - European Flights1 Piece | 23kg1 Piece | 23kg2 Pieces | 32kg each piece2 Pieces | 32kg each piece 
Hold baggage - Domestics Flights1 Piece | 23kg1 Piece | 23kg2 Pieces | 32kg each piece2 Pieces | 32kg each piece
Trip insurance at the payment***YesYesYesYes
Pre-Seat NormalAdditional services. Check conditions here.n/a
Pre-Seat Confort

Domestic flight: 15€

European flights: 25€

Domestic flight: 15€

European flights: 25€

FreeFree
Notification ServiceFreeFreeFreeFree
Check-in at the airportFreeFreeFreeFree
Priority Check-inBluesky - n/a
Silversky - Free		FreeFreeFree
Lounge Access (+)No okokok
Exclusive Embark and DisembarkBluesky - n/a
Silversky - Free		FreeFreeFree
Magazines and Newspapersn/an/aokok
Meal a board****FreeFreeFreeFree
Upgrade with miles
Until 24 hours before flight		n/a7000 miles (Domestic) (except brand Simple)
13000 miles (Europe *****) (except brand Simple)
Upgrade with miles
Within 24 hours until 2 hours before flight		n/a11000 miles (Domestic) (except brand Simple)
17000 miles (Europe *****) (except brand Simple)

 

*In markets where the currency is not EUR, the conversion will be made ??to the currency of the payment, taking into account the exchange rate of the day.
** The Service fee is not refundable.
***The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
****In SP flights - Sata Air Açores there is no meal on board.
*****On routes between Ponta Delgada and Cape Verde, it should be considered the miles corresponding to Europe
 

(+) Lounge Access is conditionated to the conditions below:

  • Travelling in flights operated by SATA:
    - Goldsky  – Yes, entitled with a companion (SATA IMAGINE member, traveling on the same flight). Access to all lounges in Portugal and contractors abroad. Lounges list.

 

 

Fare conditions for Internacional flights
 EconomyComfort
Type of CardBluesky / SilverskyGoldskyBluesky / SilverskyGoldsky
Fare ClassX/H/W/YX/H/W/YCC
CabinEconomyEconomyComfortComfort
Baby discount (0-23 months).
Without seat		90% of miles90% of miles90% of miles90% of miles
Child discount (2-11 years)n/an/an/an/a
Service Fee*150EUR150EUR150EUR150EUR
Fee for Credit Card payment, Paypal or ATM (in Portugal only).FreeFreeFreeFree
Flight Changes

Changing before flight schedule time of departure: 30€.

after departure of scheduled flight: 70€

Permitted with no charge

after departure of scheduled flight: 70€

Changing before flight schedule time of departure 30€.

after departure of scheduled flight: 70€

Permitted with no charge

after departure of scheduled flight: 70€

Cancellation and refund*

Changing before flight schedule time of departure- 50€.

after departure of scheduled flight: 120€

Permitted with no charge

after departure of scheduled flight: 120€

Changing before flight schedule time of departure 50€.

after departure of scheduled flight: 120€

Permitted with no charge

after departure of scheduled flight: 120€

Minimum stayNo limitNo limitNo limitNo limit
Maximum stay12 months12 months12 months12 months
Hand baggage
Weight and maximum dimensions		8 kg 55X40X20cm8 kg 55X40X20cm2X (10kg 56X45X25cm)2X (10kg 56X45X25cm)
Hold baggage1 Piece - 23kg1 Piece - 23kg2 Pieces - 32 kg each piece2 Pieces - 32 kg each piece
Trip insurance at the payment**YesYesYesYes
Pre-Seat Normal***Additional services. Check conditions here.n/a
Pre-Seat Confort52€ or 65 USD/CAD52€ or 65 USD/CADFreeFree
Notification ServiceFreeFreeFreeFree
Check-in at the airportFreeFreeFreeFree
Priority Check-inBluesky - n/a
Silversky - Free		FreeFreeFree
Lounge Access (+)n/aokokok
Exclusive Embark and DisembarkBluesky - n/a
Silversky - Free		FreeFreeFree
Magazines and Newspapersn/an/aokok
Meal a board****FreeFreeFreeFree
Upgrade with miles*****
Until 24 hours before flight		n/a40000 miles (except brand Simple)
Upgrade with miles*****
Within 24 hours until 2 hours before flight		n/a44000 miles (except brand Simple)

*In markets where the currency is not EUR, the conversion will be made ??to the currency of the payment, taking into account the exchange rate of the day. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
*** Free Pre-seat for flights that starting or ending in USA or Canada.
****In SP flights - Sata Air Açores there is no meal on board.
*****On routes between Boston and Cape Verde, the miles corresponding to the Intercontinental should be considered
 

 

(+) Lounge Access is conditionated to the conditions below:

  • Access to all lounges in Portugal and contractors abroad. Lounges list.

 

To access Boston’s Lounge it’s necessary to obtain the access voucher at the check-in.

 

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