Restrictions and Mandatory Procedures for Entry into the Destinations

 

 

The SATA Group airlines have been permanently monitoring the national and international developments related to the Covid-19 outbreak and have complied with all the recommendations issued by the competent national and international entities, namely IATA (International Air Transport Association), the World Health Organization (WHO), the European Centre of Disease Prevention and Control, as well as the National and Regional Directorate of Health and also the national aeronautical entity, ANAC.

Click here for IATA recommendations on restrictions and entry procedures at destinations.

 

Autonomous Region of the Azores

 

COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provide

 

MySafeAzores.com. Your arrival to the Azores will be faster and easier!

 

All passengers traveling to the Archipelago of the Azores must fill out the questionnaire of the Regional Health Authority within 72 hours before their departure. After completing the questionnaire, they will receive a code that they must use to identify themselves before the Health Authority upon landing.

 

Restrictions and prevention measures applied by the authorities

  1. Passengers who wish to travel to the Azores, and who are traveling from areas considered by the World Health Organization to be areas of active community transmission or with active transmission chains of the SARS-CoV-2 virus, must present, before boarding, proof, in digital or paper format, of a document issued by a national or international laboratory for the completion of a diagnostic test for SARS-CoV-2, with a NEGATIVE result, being denied boarding if this proof is not presented.
     
    1. The diagnostic test for SARS-CoV-2 must be performed by the RT-PCR methodology in the 72 hours before the departure of the flight, and it must remain valid on arrival at the final destination.
       
    2. The document issued by the laboratory that performs the SARS-CoV-2 diagnostic test must include the identification of the tested person, identification of the laboratory, the date of the test, and its result.
       
  2. Are not required to submit proof of completion of a diagnostic test for SARS-CoV-2:
     
    1. Passengers aged 12 years or younger;
       
    2. Exceptional humanitarian situations duly authorized by the Regional Health Authority.
       
  3. All passengers must comply with the rules on wearing a mask, physical distance, and respiratory hygiene set by the regional health authority.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top


 

Autonomous Region of Madeira

  • 1 . All passengers travelling to Madeira Airports must complete the "Madeira Safe to Discover" web app registration at www.madeirasafe.com in the 12 to 48 hours before departure. If they do not complete it before the flight, they will have to do so after landing on their mobile device, at www.madeirasafe.com or by using the QR codes posted at the airport or by providing their data to the staff available for that purpose.
     
    • All passengers on flights from abroad who carry a negative COVID-19 RT-PCR test carried out within 72 hours before disembarkation, in laboratories certified by national or international authorities, may proceed to their destination, after having disembarked and upon presentation of the respective report.
       
    • The disembarked passengers at airports of the Autonomous Region of Madeira, who have not been tested for COVID-19, will do so at the airport upon arrival. The test is free. After performing the test, passengers should remain in isolation, in their home or in the hotel establishment where they are staying, until a negative result of the test is obtained.

 

Flights from the United States of America

1. Air traffic to and from Portugal is authorized for all flights to and from:

  • Member States of the European Union, namely Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden;
  • Countries associated with the Schengen area (Liechtenstein, Norway, Iceland, and Switzerland);
  • United Kingdom;
  • Australia, China, South Korea, Japan, New Zealand, Rwanda, Singapore, Thailand e Uruguay, and special administrative regions of Hong Kong and Macau, as well as the entry into Portugal of residents of these countries, provided that they have made only international transits or transfers at airports located in other countries.

2. Flights to and from Portugal are authorized for essential travel only:

  • Countries outside the European Union or countries not associated with the Schengen area.

3. Essential trips are those intended to allow transit through, entry into or exit from Portugal:

  • European Union nationals, citizens of States associated with the Schengen Area and members of their families and non-EU nationals legally resident in a Member State of the European Union;
  • Non-EU nationals traveling for work, study, family reunion, health or humanitarian reasons. For essential travel, are exceptionally allowed to enter Portugal, US citizens who can prove that they have accommodation, means of subsistence, and proof of return to their country at the end of their stay in Portugal or who, for proven urgent professional reasons, need to travel.

4. In the case of flights from countries outside the European Union or countries not associated with the Schengen area, passengers, with the exception of transit passengers who are not required to leave airport facilities, must present, before boarding, proof of a RT-PCR laboratory test to COVID-19 for screening for infection by SARS-CoV-2, with negative result, carried out no more than 72 hours before the flight, otherwise they will not be allowed to board.

 

Except for the flights specified above, all air traffic to and from Portugal is suspended. This does not apply to:

  • Flights intended to allow the return to Portugal of national citizens or holders of residence permits in Portugal, provided that such flights are promoted by the competent authorities;
  • Flights assigned to allow foreign nationals in Portugal to return to their respective countries, provided that such flights are promoted by the competent authorities of those countries, subject to prior request and agreement, and in compliance with the principle of reciprocity;
  • Flights by State and Armed Forces aircraft;
  • Flights of aircraft that are or will be part of the Special Division to Fight Rural Fire;
  • Flights for the exclusive transport of cargo and mail;
  • Flights of humanitarian or medical emergency nature;
  • Flights of technical stopovers for non-commercial purposes.

These guidelines do not exempt the careful reading of Order No. 11231-A_12NOV2020.

 


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Flights from Canada

1. Air traffic to and from Portugal is authorized for all flights to and from:

  • Member States of the European Union, namely Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden;
  • Countries associated with the Schengen area (Liechtenstein, Norway, Iceland, and Switzerland);
  • United Kingdom;
  • Australia, China, South Korea, Japan, New Zealand, Rwanda, Singapore, Thailand e Uruguay, and special administrative regions of Hong Kong and Macau, as well as the entry into Portugal of residents of these countries, provided that they have made only international transits or transfers at airports located in other countries.

2. Flights to and from Portugal are authorized for essential travel only:

  • Countries outside the European Union or countries not associated with the Schengen area.

3. Essential trips are those intended to allow transit through, entry into or exit from Portugal:

  • European Union nationals, citizens of States associated with the Schengen Area and members of their families and non-EU nationals legally resident in a Member State of the European Union;
  • Non-EU nationals traveling for work, study, family reunion, health or humanitarian reasons.

4. In the case of flights from countries outside the European Union or countries not associated with the Schengen area, passengers, with the exception of transit passengers who are not required to leave airport facilities, must present, before boarding, proof of a RT-PCR laboratory test to COVID-19 for screening for infection by SARS-CoV-2, with negative result, carried out no more than 72 hours before the flight, otherwise they will not be allowed to board.

 

Except for the flights specified above, all air traffic to and from Portugal is suspended. This does not apply to:

  • Flights intended to allow the return to Portugal of national citizens or holders of residence permits in Portugal, provided that such flights are promoted by the competent authorities;
  • Flights assigned to allow foreign nationals in Portugal to return to their respective countries, provided that such flights are promoted by the competent authorities of those countries, subject to prior request and agreement, and in compliance with the principle of reciprocity;
  • Flights by State and Armed Forces aircraft;
  • Flights of aircraft that are or will be part of the Special Division to Fight Rural Fire;
  • Flights for the exclusive transport of cargo and mail;
  • Flights of humanitarian or medical emergency nature;
  • Flights of technical stopovers for non-commercial purposes.

These guidelines do not exempt the careful reading of Order No. 11231-A_12NOV2020.

 


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top


 

Lisbon and Porto

1. Air traffic to and from Portugal is authorized for all flights to and from:

  • Member States of the European Union, namely Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden;
  • Countries associated with the Schengen area (Liechtenstein, Norway, Iceland, and Switzerland);
  • United Kingdom;
  • Australia, China, South Korea, Japan, New Zealand, Rwanda, Singapore, Thailand e Uruguay, and special administrative regions of Hong Kong and Macau, as well as the entry into Portugal of residents of these countries, provided that they have made only international transits or transfers at airports located in other countries.

2. Flights to and from Portugal are authorized for essential travel only:

  • Countries outside the European Union or countries not associated with the Schengen area.

3. Essential trips are those intended to allow transit through, entry into or exit from Portugal:

  • European Union nationals, citizens of States associated with the Schengen Area and members of their families and non-EU nationals legally resident in a Member State of the European Union;
  • Non-EU nationals traveling for work, study, family reunion, health or humanitarian reasons. For essential travel, are exceptionally allowed to enter Portugal, US citizens who can prove that they have accommodation, means of subsistence, and proof of return to their country at the end of their stay in Portugal or who, for proven urgent professional reasons, need to travel.

4. In the case of flights from countries outside the European Union or countries not associated with the Schengen area, passengers, with the exception of transit passengers who are not required to leave airport facilities, must present, before boarding, proof of a RT-PCR laboratory test to COVID-19 for screening for infection by SARS-CoV-2, with negative result, carried out no more than 72 hours before the flight, otherwise they will not be allowed to board.

 

Except for the flights specified above, all air traffic to and from Portugal is suspended. This does not apply to:

  • Flights intended to allow the return to Portugal of national citizens or holders of residence permits in Portugal, provided that such flights are promoted by the competent authorities;
  • Flights assigned to allow foreign nationals in Portugal to return to their respective countries, provided that such flights are promoted by the competent authorities of those countries, subject to prior request and agreement, and in compliance with the principle of reciprocity;
  • Flights by State and Armed Forces aircraft;
  • Flights of aircraft that are or will be part of the Special Division to Fight Rural Fire;
  • Flights for the exclusive transport of cargo and mail;
  • Flights of humanitarian or medical emergency nature;
  • Flights of technical stopovers for non-commercial purposes.

These guidelines do not exempt the careful reading of Order No. 11231-A_12NOV2020.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top


 

Toronto (Canada)

  • 1. Only passengers under these conditions can enter Canada:
     
    • Nationals of Canada.
    • Passengers arriving from the USA, traveling for a non-discretionary or non-optional purpose.
    • Permanent residents of Canada and their immediate family members.
    • Persons registered as an Indian under the Indian Act.
    • Protected persons under section 95 (2) of the Immigration and Refugee Protection Act.
    • Permanent resident applicants who had been approved for permanent residence before the travel restrictions, but who had not yet traveled to Canada.
    • Persons who are exempt from the requirements to obtain a temporary resident visa under paragraph 190 (2)(a) of the Immigration and Refugee Protection Regulations, and their immediate family members.
    • Immediate family members of nationals and permanent residents of Canada authorized in writing by a consular officer of the government of Canada to come to Canada to reunite with them (more information and documentation here. Immediate family members include the spouse or common-law partner of the person; a dependent child of the person or the person's spouse or common-law partner; a dependent child of a dependent child of the person or the person's spouse or common-law partner; the parent or stepparent of the person or the person's spouse or common-law partner; or the guardian or tutor of the person.
    • Extended family members of a Canadian citizen or permanent resident who holds a statutory declaration attesting to their relationship with the Canadian citizen or permanent resident and is authorized in writing by an officer designated under subsection 6(1) of the Immigration and Refugee Protection Act to enter Canada. More information here;
    • The holders of a valid work permit or study permit;
    • Persons whose application for a work permit was approved under the Immigration and Refugee Protection Act and received written notice of the approval when the travel restrictions took effect, but who have not yet been issued the permit;
    • Persons who seek to enter Canada to attend an institution listed here ), and the immediate family members of those persons, if the persons hold a valid student permit as defined in the Immigration and Refugee Protection Regulations, if the persons may apply for a study permit when entering Canada under the Immigration and Refugee Protection Regulations, or if the persons’ application for a study permit has been approved under the Immigration and Refugee Protection Act and they received written notice of the approval when the travel restrictions took effect but have not yet been issued the permit;
    • Persons permitted to work in Canada as a student in a health field under paragraph 186(p) of the Immigration and Refugee Protection Regulations;
    • Persons permitted to work in Canada as a provider of emergency services under paragraph186(t) of the Immigration and Refugee Protection Regulations;
    • Licensed health care professionals with proof of employment in Canada;
    • Persons who seek to enter Canada to deliver, maintain, or repair medically necessary equipment or devices;
    • Persons who seek to enter Canada to donate or make medical deliveries of stem cells, blood and blood products, tissues, organs, or other body parts that are required for patient care in Canada during the validity of the Order or within a reasonable period of time after the expiry of the Order;
    • Persons who enter Canada at the invitation of the Minister of Health to assist in the COVID-19 response.
    • Workers in the marine transportation sector who are essential for the movement of goods by vessel, as defined in section 2 of the Canada Shipping Act, 2001 and who seeks to enter Canada to perform their duties in that sector;
    • Persons who seek to enter Canada to take up a post as a diplomat, consular officer, representative or official of a country other than Canada, of the United Nations or any of its agencies, or of any intergovernmental organization of which Canada is a member, and the immediate family members of those persons;
    • Persons who arrive through an aircraft operated by Canadian Forces or the Department of National Defense.
    • Members of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and their immediate family members.
    • Protected persons, under section 95 (2) of the Immigration and Refugee Protection Act.
    • French citizens who reside in Saint-Pierre-et-Miquelon.
    • Person or class of persons that the Chief Public Health Officer, appointed under subsection 6 (1) of the Public Health Agency of Canada Act, determines does not pose a risk of significant harm to public health or who will provide an essential service while in Canada.
    • Persons whom the Minister of Foreign Affairs, the Minister of Citizenship and Immigration, or the Minister of Public Safety and Emergency Preparedness determines their presence is in the national interest.
       
  • 2. Passengers must travel to Canada for essential purposes. Non-essential purposes include tourism, sightseeing, recreation, entertainment, social visits, and religious functions. This does not apply to:
    • Nationals of Canada.
    • Permanent residents of Canada.
    • Persons registered as an Indian under the Indian Act.
     
  • 3. All passengers must undergo health checks and temperature screenings before boarding. An exception applies to those less than 2 years old and those with a medical certificate certifying that their elevated temperature (temperature of 38° C or greater) and/or other symptoms are not related to COVID-19.
     
  • 4. Passengers must always wear a face mask or cover during the boarding process, in-flight, when exiting the aircraft and when directed to do so by a gate agent, airport security screening personnel, or a crew member, and when traveling through Canadian airports. Check which masks or facial covers are accepted and allowed by the Canadian authorities here.
     
  • 5. Any passenger who presents symptoms of Covid-19, regardless of their citizenship, will be denied boarding. Passengers showing symptoms on arrival will be referred to the Public Health Agency of Canada.
     
  • 6. Passengers who have been refused boarding in the past 14 days due to a medical reason related to COVID-19 are not allowed to enter the airplane.
     
  • 7. Passengers must arrive at one of the following airports: Calgary (YYC), Montreal (YUL), Toronto (YYZ), Vancouver (YVR).
     
  • 8. Passengers are required to quarantine for 14 days and may be subject to a measure taken by the federal, provincial or territorial government upon arrival at their destination.

 

Mandatory information

Effective November 21, any person traveling to Canada, regardless of nationality or citizenship, must, before boarding a flight to the country, provide their provide their travel and contact information, quarantine plan and COVID-19 symptom self-assessment digitally through the ArriveCAN mobile application, available at the Apple App Store and Google Play, to make the arrival process easier and faster, reducing waiting times and limiting contact points.

Travelers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine.

For more information, or if you require assistance, visit Canada.ca/ArriveCAN.

Do not forget that to enter Canada, you must present a valid visa exemption. Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top


 

Boston (United States of America)

  • 1. Passengers who have transited or have been in Austria, Belgium, Brazil, People’s Republic of China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland or in the United Kingdom (excluding overseas territories outside of Europe), past 14 days are not allowed to enter and transit..
    This does not apply to:
    • nationals and permanent residents of the USA;
    • spouses of nationals and permanent residents of the USA;
    • parents/legal guardians of an unmarried and younger than 21 years national or permanent resident of the USA;
    • the unmarried and younger than 21 years brother or sister of a national or permanent resident of the USA, who is unmarried and younger than 21 years;
    • the child/foster child/ward of a national or permanent resident of the USA;
    • passengers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, D, E-1(as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
    • members of the U.S. Armed Forces, spouses, and children of members of the U.S. Armed Forces;
    • passengers with evidence of traveling at the invitation of the USA government for a purpose related to the containment/mitigation of COVID-19;
    • passengers with documents issued by the U.S. Department of Homeland Security, U.S. Customs and Border Protection, or U.S. Department of State indicating that the passenger is exempt from the restriction;
    • B1 crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew, and other similar crewmember actives;
    • students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland (Rep.), United Kingdom or Schengen Member States in the past 14 days.
       
  • 2. Passengers are subject to COVID-19 measures set by the state or territory of their final destination. More information here.
     
  • 3. Passports issued to nationals of Belarus which have expired between 30 April 2020 and 31 July 2020, are considered valid with an extension of 3 months.

 

Mandatory information

Effective August 1, 2020, all visitors, returning residents and all International travelers, who are over the age of 18 or an unaccompanied minor, arriving in Massachusetts must complete the Massachusetts Travel Form and must quarantine for 14 days unless they can provide proof of a negative COVID-19 test result that meets the criteria, administered up to 72-hours before arrival in Massachusetts, or they are covered by one of the limited exceptions.
If a COVID-19 test result has not been received before arrival, visitors and residents must quarantine until they receive a negative test result.
Failure to comply may result in a $500 fine per day.

3. From September 1, 2020, the U.S. Government requires all passengers traveling to the country, regardless of nationality, to provide the following data, for passenger screening purposes:

  • Full name
  • Address in the USA
  • Primary contact number
  • Secondary contact number
  • Email address

To provide your details, you must contact our Contact Center, by phone (+351) 296 209 720 or email info@sata.pt, a SATA Azores Airlines sales office or your travel agent.


Do not forget that to enter the United States of America, you must present a valid visa exemption.

Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top


 

Praia (Cape Verde)

1. Passengers must complete online the surveillance and health control form.

2. Passengers who intend to disembark in Cape Verde are required to present a negative RT-PCR test result carried out within a maximum period of 72 hours before boarding, under penalty of being denied boarding or entry into the country.

 

Exceptions:

a) Passengers in transit or transfer, who do not cross the national border, are exempted from the RT-PCR test or any other molecular test, without prejudice to compliance with other measures determined by health authorities.
b) Children under seven years of age.

 

3. Upon arrival in Cape Verde, passengers must undergo a sanitary screening at the entrance of the terminal and, if they have a fever, they must be immediately referred to an isolation space, where they will be subjected to a second temperature screening. If the evaluation of the situation justifies it, they should be subject to a new RT-PCR test by the competent national entities.

 

Top


 

Frankfurt (Germany)

COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Subject to the measures set by the local health authority at the final destination

 

Mandatory information that passengers must provide

Passengers must inform the proper health authority of their address in Germany where they will be staying. To do so, passengers should digitally complete the Digital Registration on Entry, or use the Passenger Locator Card provided by the air carrier.

The local health authority will monitor compliance with quarantine requirements. You can find the local health authority online at tools.rki.de/plztool.

 

Restrictions and prevention measures applied by the authorities

  1. Passengers who have been in a high-risk area in the 10 days before arrival must provide proof of having been tested for the Coronavirus SARS-CoV-2 upon arrival. Alternatively, passengers must submit themselves for such testing, if requested by the health authority.
     
  2. Passengers arriving in Germany that have been in a high-risk area in the 10 days before arrival must go directly to their home or other suitable accommodation on arrival, and to remain there continuously for 10 days. A high-risk area is a state or region outside Germany in which there is an increased risk of becoming infected with Coronavirus SARS-CoV-2 at the time of your arrival in Germany. You can check a continuously updated list of high-risk areas at www.rki.de/covid-19-risikogebiete.
     
  3. Passengers can also be tested free of charge within 72 hours of arrival, regardless of whether they have traveled into Germany from a high-risk area. To arrange a test, passengers can call the hotline for the medical appointment service on 116 117.
     
  4. Passengers who are only traveling through Germany are exempt from compulsory quarantine and testing.
     
  5. The quarantine may be lifted in the event of a negative test result.
     
  6. Even if test results are negative, passengers are legally required to contact the local health authority immediately, if they develop typical symptoms of a Coronavirus SARS-CoV-2 infection (shortness of breath, newly developed cough, fever, or loss of taste/smell) within 10 days of arrival. The health authority will monitor compliance with quarantine requirements. You can find the local health authority online at tools.rki.de/plztool.
     
  7. Violations may be prosecuted as an administrative offense, punishable with a fine of up to 25,000 euros.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

Top

Loading...