Restrictions and Mandatory Procedures for Entry into the Destinations

The SATA Group airlines have been permanently monitoring the national and international developments related to the Covid-19 outbreak and have complied with all the recommendations issued by the competent national and international entities, namely IATA (International Air Transport Association), the World Health Organization (WHO), the European Centre of Disease Prevention and Control, as well as the National and Regional Directorate of Health and also the national aeronautical entity, ANAC.

Click here for IATA recommendations on restrictions and entry procedures at destinations.

 

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COVID-19 screening test with negative result Mandatory on arrival
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provide

 

MySafeAzores.com. Your arrival to the Azores will be faster and easier!

 

All passengers traveling to the Archipelago of the Azores must fill out the questionnaire of the Regional Health Authority within 72 hours before their departure. After completing the questionnaire, they will receive a code that they must use to identify themselves before the Health Authority upon landing.

 

Restrictions and prevention measures applied by the authorities

1. Passengers who wish to travel to the Azores and who are traveling from areas considered by the World Health Organization to be areas of active community transmission or with active transmission chains of the SARS-CoV-2 virus, may choose to:
 

a) Present, at check-in and upon arrival, proof, in digital, except SMS, or paper format, of a document issued by a duly credited national or international laboratory for the completion of a diagnostic test for SARS-CoV-2, with a NEGATIVE result, performed by the RT-PCR methodology in the 72 hours before the departure of the flight, and the test must remain valid on arrival at the final destination*.
Passengers who, upon arrival, have a negative test performed at the origin will be exempt from prophylactic isolation and will benefit from an incentive granted by the Regional Government of the Azores. Learn more here.
They may also travel to other islands in the archipelago with a lower risk of infection without performing a new test.
 

b) Carry out a mandatory diagnostic test for SARS-CoV-2, performed by the RT-PCR methodology, upon arrival at the island of final destination, and wait in prophylactic isolation for its result, which will be communicated within 24 hours.

Covid-19 test specifications - Test Accepted for boarding: RT-PCR Molecular test. Test not accepted: NAAT molecular test, Antibody test and Antigen (Rapid) test. Double check before performing your test.  

* Passengers departing from abroad, in a situation of flight cancellation or whose transit or delayed flight exceeds the 72 hours of validity of the test performed at the origin, are required to submit to a new SARS-CoV-2 screening test, by the RT-PCR methodology, upon arrival in the Azores, and to comply with prophylactic isolation until a NEGATIVE result is communicated within a maximum of 24 hours.
 

1.1. The document issued by the laboratory that performs the SARS-CoV-2 diagnostic test must include, in Portuguese or English, the passenger’s identification, the name of the laboratory where the test was performed with mention to its certification, the reference to the use of the RT-PCR methodology, the test date, and its NEGATIVE result.
The document proving the negative test done at origin or upon arrival in the Azores is valid for travel to other islands in the archipelago. 
 

2. The following are exempted from the requirement of testing for SARS-CoV-2 upon entry into the Region:
 

  1. Passengers aged 12 years and under;
     
  2. Health professionals on duty for transferring or evacuating patients with an updated professional periodic screening, under the technical standard of the Regional Health Authority in effect at the date of travel;
     
  3. Passengers with a disease duly confirmed by a medical statement attesting to anatomical and/or clinical incompatibility for conducting a SARS-CoV-2 diagnostic test through nasopharynx swab. In this case, passengers must submit, at least five working days before their trip, the mentioned declaration to the Regional Health Authority for validation, without prejudice of conducting a serological test upon arrival in the Azores;
  4. Passengers who submit a declaration of clinical discharge from surveillance and isolation measures issued by the public health service regarding SARS-CoV-2, which is valid for 90 days;
     
  5. Airline crews that do not move from the airside to the landside of the airport, as well as those who travel in service outside the Azores and return without having left the aircraft;
     

2.1. These exception declarations may only be submitted in paper or digital format, excluding the SMS format.
 

3. The passenger that tests positive upon arrival will have to comply with mandatory quarantine for ten days. Travel companions considered as high-risk close contacts will have to comply with prophylactic isolation for fourteen days.
The mandatory quarantine and prophylactic isolation will take place in the accommodation initially booked by the passenger. If the declared situation lasts for a period longer than that initially booked by the passenger, the Autonomous Region of the Azores assumes the expenses with accommodation and meals in a hotel designated for that purpose.
If the accommodation booked by the passenger does not ensure conditions for the declared situation, the passenger will be transferred to a hotel designated by the Autonomous Region of the Azores, which assumes the related expenses.
 

4. When the stay on any island of the archipelago extends for seven days or more, the passenger must, on the 6th day from the date of the first screening test to SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, sponsored by the local health authority, whose result will be communicated to him/her by the means assumed by that authority.
 

5. All passengers must comply with the rules on wearing a mask, physical distance, and respiratory hygiene set by the regional health authority.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 


 

Inter-island travel


Mandatory information that passengers must provide

All passengers traveling between the islands of the archipelago of the Azores must complete and present to the health authorities, upon arrival, the Traveler's Declaration, available in the following languages:

 

Restrictions and prevention measures applied by the authorities

1. All passengers traveling from airports on islands in the archipelago of the Azores where there is community transmission of the SARS-CoV-2 virus with an incidence rate higher than fifty new positive cases per 100,000 inhabitants in the last seven days to any other island are tested on arrival, unless they present proof, in digital format, excluding SMS, or paper, of a document issued by a duly certified national or international laboratory, attesting to the performance of a screening test for SARS-CoV-2, using the RT-PCR methodology, within 72 hours before the flight departure.

You can find the levels of transmission risk in the islands of the Azores here.

 

2. The document issued by the laboratory must contain the passenger's identification, the name of the laboratory where the test was performed with mention to its certification, the reference to the use of the RT-PCR methodology, the test date, and its NEGATIVE result.
 

Check here the laboratories convened with the Regional Government of the Azores for this purpose.
 

3. When the stay on any island of the archipelago extends for seven days or more, the passenger must, on the 6th day from the date of the screening test to SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, sponsored by the local health authority, whose result will be communicated to him/her by the means assumed by that authority.
 

4. This is not mandatory in the following situations:

  • Passengers aged 12 years or under;
     
  • Health professionals on duty for the transfer or evacuation of patients and who have the periodic professional-level screening updated, according to the technical standard of the Regional Health Authority in effect;
     
  • Passengers with an illness duly proven by a medical declaration attesting the anatomical and/or clinical incompatibility to perform the SARS-CoV-2 diagnostic test, through the collection of biological material by the nasopharynx, in which case passengers must previously submit the said declaration to the Regional Health Authority for validation, at least two working days in advance, without prejudice to performing a serological test upon arrival on the island of destination;
     
  • Passengers who provide a declaration or electronic communication (in digital or paper format) of clinical discharge from vigilance and isolation measures issued by the public health service regarding SARS-CoV-2, which is valid for 90 days;

     
  • Passengers departing from an island considered to have a lower risk of transmission and, in transit to the island of final destination, land at airports on islands classified as high or medium risk of transmission, as long as they do not circulate from the airside area to the landside area;
     
  • Airline crews that do not circulate from the airport's airside area to the landside area, as well as those that travel on duty, departing from islands classified as having a higher risk of transmission and return to them without having left the aircraft.

4.1. These exception declarations may only be submitted in paper or digital format, excluding the SMS format.

 

These guidelines do not exempt the careful reading of Articles 5 and 6 of Government Council Resolution no. 146/2021 of June 11, 2021.
 

 

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COVID-19 screening test with negative result Mandatory (see paragraph 2)
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provide

All passengers travelling to Madeira Airports must complete the "Madeira Safe to Discover" web app registration at www.madeirasafe.com in the 12 to 48 hours before departure. If they do not complete it before the flight, they will have to do so after landing on their mobile device, at www.madeirasafe.com or by using the QR codes posted at the airport or by providing their data to the staff available for that purpose.

 

Restrictions and prevention measures applied by the authorities

  1. All passengers on flights from abroad who carry a negative COVID-19 RT-PCR test carried out within 72 hours before disembarkation, in laboratories certified by national or international authorities, may proceed to their destination, after having disembarked and upon presentation of the respective report.
    Covid-19 test specifications - Test Accepted for boarding: RT-PCR Molecular test. Test not accepted: NAAT molecular test, Antibody test and Antigen (Rapid) test. Double check before performing your test.

    Exceptions:
    • a) Children under 11 years of age;
       
    • b) Passengers who have a medical document certifying that the bearer has recovered from COVID-19 upon landing in the Autonomous Region of Madeira or a document certifying that the bearer has been vaccinated against COVID-19 under the recommended plan and respecting the activation period of the immune system.
       
     
  2. The disembarked passengers at airports of the Autonomous Region of Madeira, who have not been tested for COVID-19, will do so at the airport upon arrival. The test is free. After performing the test, passengers should remain in isolation, in their home or in the hotel establishment where they are staying, until a negative result of the test is obtained.
     
  3. Passengers arriving at airports in the Autonomous Region of Madeira from the United Kingdom, Brazil, and South Africa, who do not have a negative result from the PCR test for SARS-CoV-2 infection, must take the PCR test, and, while awaiting the result, they should remain in prophylactic isolation in a hotel establishment requested by the Regional Government for that purpose.
     
  4. All travelers who are residents in the territory of the Autonomous Region of Madeira, as well as Madeiran emigrants, their families, and students attending higher education establishments or in Mobility Programs, who arrive at the airports of Madeira and Porto Santo on flights from any territory outside the Autonomous Region of Madeira, must perform a second RT-PCR screening test for SARS-CoV-2, between the fifth and the seventh day after the completion of the first test, and must ensure, in the period between landing and the second test, prophylactic isolation at home and full compliance with surveillance and self-reporting of symptoms and prevention measures of COVID-19.
     

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
portugalcleanandsafe.pt
Need for prophylactic isolation / quarantine Mandatory (see paragraph 3)

 

Restrictions and prevention measures applied by the authorities

1. Air traffic to and from Mainland Portugal is authorized for flights to and from the Member States of the European Union, to and from countries associated with the Schengen area (Liechtenstein, Norway, Iceland, and Switzerland), and to and from the United Kingdom;
 

1.1 Air traffic is also authorized for:
 

  • Essential travel, such as that carried out for professional, study, family reunion, health, or humanitarian reasons;
     
  • Travel to and from Australia, China, Israel, New Zealand, Rwanda, Singapore, South Korea, and Thailand, and the special administrative regions of Hong Kong and Macau, subject to confirmation of reciprocity, as well as entry into Portugal of passengers arriving from these countries even if they make transits through other countries;
     
  • Travel assigned to allow the return to the respective countries of foreign citizens, who are in mainland Portugal, provided that the competent authorities of those countries promote such flights, subject to request and prior agreement, and respecting the principle of reciprocity.
     

1.2. Foreign citizens without legal residence in national territory transiting through a national airport must wait for the connecting flight to the respective countries in a dedicated place inside the airport.

 

2. All passengers on flights to or transiting mainland Portugal must present, before boarding, proof of a laboratory nucleic acid amplification test (NAAT) or rapid antigen test (TRAg) for screening for SARS-CoV-2 infection with negative results, carried out within 72 or 24 hours before departure, respectively, or they will not be allowed to board.
 

2.1. Passengers who, as part of the infrared body temperature screening to be performed on all passengers arriving in mainland national territory, are found to have a body temperature of 38 °C (100.40 °F) or higher shall be taken immediately to a suitable area for repeat body temperature measurement. If the situation assessment so requires, such passengers shall be subjected to a rapid antigen test (TRAg) to screen for SARS-CoV-2 infection, waiting in a proper location within the airport until notification of the result.
 

2.2. The following are exempted from the requirement of presenting, before boarding, proof of a laboratory nucleic acid amplification test (NAAT) or rapid antigen test (TRAg) for screening for SARS-CoV-2 infection with negative results, carried out within 72 or 24 hours before departure, respectively:
 

  1. Children who have not yet reached the age of 24 months;
     
  2. Passengers on flights originating in the autonomous regions of the Azores and Madeira. However, if their departure to mainland Portugal is to transfer to another country, passengers will have to comply with the destination country's procedures.
     

2.3. The proof of laboratory performance of the rapid antigen test (TRAg) must contain the standard data set defined by the European Union Health Security Committee. Only tests from the general list of rapid antigen tests for Covid-19 screening within the European Union agreed by this Health Security Committee are allowed. Passengers boarding with proof of a non-compliant rapid antigen test (TRAg) must perform on arrival a new nucleic acid amplification test (NAAT) or rapid antigen test (TRAg), at their own expense, and wait in a designated area within the airport until the notification of the result.
 

3. Passengers on flights with origin from South Africa, Brazil, India, or Nepal must comply, after entry into mainland Portugal, with a period of prophylactic isolation of 14 days, at home or a place appointed by the health authorities. An airport stopover or transit in any of these countries is not considered an origin.
 

3.1. Passengers on flights, regardless of country of origin, who present passports with a record of departure from South Africa, Brazil, India, and Nepal in the 14 days before their arrival in Portugal must comply, after entry into mainland Portugal, with a period of prophylactic isolation of 14 days at home or a place appointed by the health authorities.
 

3.2. The following are exempt from prophylactic isolation and should limit their movements to what is essential for the purpose for which they entered the country:
 

  1. Passengers on essential travel whose period of stay on national territory, attested by a return ticket, does not exceed 48 hours;
     
  2. Passengers traveling on essential trips for events organized by the Portuguese Presidency of the Council of the European Union, regardless of the duration of their stay;
     
  3. Passengers who travel exclusively to participate in sports activities integrated into international professional competitions, provided that a set of appropriate measures is taken to reduce the maximum risk of contagion, namely avoiding non-sports contacts, and that they comply with the rules and guidelines defined by the Directorate-General for Health.

 

These measures regarding air traffic and airports do not apply to:

  • Flights by State and Armed Forces aircraft;
  • Flights of aircraft that are or will be part of the Special Division to Fight Rural Fire;
  • Flights for the exclusive transport of cargo and mail;
  • Flights for humanitarian or medical emergency purposes;
  • Flights for medical emergency purposes;
  • Flights of technical stopovers for non-commercial purposes.
     

 

These guidelines do not exempt the careful reading of Section III (Articles 19 to 22) of the Council of Ministers Resolution No. 74-A/2021.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

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COVID-19 screening test with negative result 3 mandatory tests: 1 before departure, 1 on arrival, at the airport, and 1 at the end of the quarantine
Completion of a questionnaire with health and travel information Mandatory through the ArriveCAN app
Need for prophylactic isolation / quarantine A mandatory 14-day quarantine period

 

1. Mandatory information that passengers must provide

  • 1.1. All passengers five years of age and older, regardless of nationality or citizenship, must submit a negative COVID-19 screening test result, performed by the PCR or RT-LAMP methodologies, within 72 hours before flight departure to Canada.
     
  • 1.2. All passengers five years of age and older will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport and another toward the end of their 14-day quarantine period.

    All international passengers arriving in Toronto, as well as those connecting to other locations within the Province of Ontario, must perform a COVID-19 screening test upon arrival at Toronto Pearson International Airport, at the testing centers located on the arrivals levels of Terminals 1 and 3.

    For a quicker testing experience upon your arrival in Toronto, passengers must pre-register before they arrive in Toronto at www.switchhealth.ca.  
     
  • 1.3. Before departure for Canada, passengers must reserve a 3-night stay in a government-authorized hotel in the city which they first arrive in Canada, where they must stay for up to 3 nights, at their own cost, while they await the outcome of their arrival test. If they receive a negative result from their arrival test, they will be allowed to proceed to their destination or their place of quarantine.

    Passengers will be able to choose from the listed hotel locations where they wish to stay and book in advance of departure. The price includes costs associated with the room, food, cleaning, infection prevention and control measures, security, and transportation.

    Hotel stopover bookings are managed by American Express Global Business Travel and available by phone only. To book your mandatory 3-night hotel stopover, call 1-613-830-2992.

    You can find the list of government-authorized hotels and more information on the COVID-19 mandatory hotel stopover here.
     
    It is the passenger's responsibility to ensure that they have a confirmed booking in a government-authorized accommodation before boarding a flight to Canada. Failure to provide evidence of prepaid accommodation at a government-authorized hotel before travel may result in enforcement action in Canada, including a fine of $3,000.

    For more information, please visit www.canada.ca.
     
  • 1.4. Any person traveling to Canada, regardless of nationality or citizenship, must, before boarding a flight to the country, provide their travel and contact information, quarantine plan, and COVID-19 symptom self-assessment digitally through the ArriveCAN mobile application, available at the Apple App Store and Google Play.

    All passengers arriving in Canada must also continue to submit COVID-19-related information, including a COVID-19 symptom self-assessment, electronically daily throughout the quarantine period.

    Travelers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to a $1,000 fine.

    For more information, or if you require assistance, visit Canada.ca/ArriveCAN.
     
  • 1.5. Before boarding an aircraft for a flight to Canada, all passengers must complete a health check by submitting a questionnaire and consent forms.
    • 1.5.1 Every passenger must confirm to the airline that they understand they may be subject to measures to prevent the spread of COVID-19 defined by the federal, provincial, or territorial governments on arrival at their destination.
    • 1.5.2. Foreign nationals must confirm to the airline that, to the best of their knowledge, they are not prohibited from entering Canada in compliance with an order made under section 58 of the Quarantine Act.
    • 1.5.3. A competent adult may provide the confirmations on behalf of a person who does not have the ability or competence to do so.
    • 1.5.4. Passengers may be liable to a monetary penalty, up to $5,000, if they provide answers concerning the health check or confirmations they know to be false or misleading.
       

Check the full process of entry into Canada, effective February 22, 2021, here.
Additional information can be found here.

 

Violating any instructions provided when you enter Canada is an offense under the Quarantine Act and could lead to up to six months in prison and/or $750,000 in fines.


Do not forget that to enter Canada, you must present a valid visa exemption. Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.

 

2. Restrictions and prevention measures applied by the authorities

  • 2.1. Only passengers under these conditions can enter Canada:
    • Nationals of Canada.
    • Passengers arriving from the USA, traveling for a non-discretionary or non-optional purpose.
    • Permanent residents of Canada and their immediate family members.
    • Persons registered as an Indian under the Indian Act.
    • Protected persons under section 95 (2) of the Immigration and Refugee Protection Act.
    • Permanent resident applicants who had been approved for permanent residence before the travel restrictions, but who had not yet traveled to Canada.
    • Persons who are exempt from the requirements to obtain a temporary resident visa under paragraph 190 (2)(a) of the Immigration and Refugee Protection Regulations, and their immediate family members.
    • Immediate family members of nationals and permanent residents of Canada authorized in writing by a consular officer of the government of Canada to come to Canada to reunite with them (more information and documentation here. Immediate family members include the spouse or common-law partner of the person; a dependent child of the person or the person's spouse or common-law partner; a dependent child of a dependent child of the person or the person's spouse or common-law partner; the parent or stepparent of the person or the person's spouse or common-law partner; or the guardian or tutor of the person.
    • Extended family members of a Canadian citizen or permanent resident who holds a statutory declaration attesting to their relationship with the Canadian citizen or permanent resident and is authorized in writing by an officer designated under subsection 6(1) of the Immigration and Refugee Protection Act to enter Canada. More information here;
    • The holders of a valid work permit or study permit;
    • Persons whose application for a work permit was approved under the Immigration and Refugee Protection Act and received written notice of the approval when the travel restrictions took effect, but who have not yet been issued the permit;
    • Persons who seek to enter Canada to attend an institution listed here ), and the immediate family members of those persons, if the persons hold a valid student permit as defined in the Immigration and Refugee Protection Regulations, if the persons may apply for a study permit when entering Canada under the Immigration and Refugee Protection Regulations, or if the persons’ application for a study permit has been approved under the Immigration and Refugee Protection Act and they received written notice of the approval when the travel restrictions took effect but have not yet been issued the permit;
    • Persons permitted to work in Canada as a student in a health field under paragraph 186(p) of the Immigration and Refugee Protection Regulations;
    • Persons permitted to work in Canada as a provider of emergency services under paragraph186(t) of the Immigration and Refugee Protection Regulations;
    • Licensed health care professionals with proof of employment in Canada;
    • Persons who seek to enter Canada to deliver, maintain, or repair medically necessary equipment or devices;
    • Persons who seek to enter Canada to donate or make medical deliveries of stem cells, blood and blood products, tissues, organs, or other body parts that are required for patient care in Canada during the validity of the Order or within a reasonable period of time after the expiry of the Order;
    • Persons who enter Canada at the invitation of the Minister of Health to assist in the COVID-19 response.
    • Workers in the marine transportation sector who are essential for the movement of goods by vessel, as defined in section 2 of the Canada Shipping Act, 2001 and who seeks to enter Canada to perform their duties in that sector;
    • Persons who seek to enter Canada to take up a post as a diplomat, consular officer, representative or official of a country other than Canada, of the United Nations or any of its agencies, or of any intergovernmental organization of which Canada is a member, and the immediate family members of those persons;
    • Persons who arrive through an aircraft operated by Canadian Forces or the Department of National Defense.
    • Members of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and their immediate family members.
    • Protected persons, under section 95 (2) of the Immigration and Refugee Protection Act.
    • French citizens who reside in Saint-Pierre-et-Miquelon.
    • Person or class of persons that the Chief Public Health Officer, appointed under subsection 6 (1) of the Public Health Agency of Canada Act, determines does not pose a risk of significant harm to public health or who will provide an essential service while in Canada.
    • Persons whom the Minister of Foreign Affairs, the Minister of Citizenship and Immigration, or the Minister of Public Safety and Emergency Preparedness determines their presence is in the national interest.
       
  • 2.2. Passengers must travel to Canada for essential purposes. Non-essential purposes include tourism, sightseeing, recreation, entertainment, social visits, and religious functions. This does not apply to:
     
    • Nationals of Canada.
    • Permanent residents of Canada.
    • Persons registered as an Indian under the Indian Act.
       
  • 2.3. All foreign national boarding an aircraft for a flight to Canada may be prohibited from entering Canada following any of the Emergency Orders made under the Quarantine Act Minimizing the Risk of Exposure to COVID-19 in Canada Order (Prohibition of Entry into Canada from any Country Other than the United States) and Minimizing the Risk of Exposure to COVID-19 in Canada Order (Quarantine, Isolation and Other Obligations).
     
  • 2.4. Passengers may not be permitted to board if:
     
    • they exhibit a fever and a cough or a fever and breathing difficulties unless they provide a medical certificate attesting that their symptoms are not related to COVID-19;
    • they have, or suspect that they have, COVID-19;
    • they have been denied permission to board an aircraft in the previous 14 days for a medical reason related to COVID-19;
    • in the case of a flight departing in Canada, they are the subject of a mandatory quarantine order resulting from recent travel or as a result of a local or provincial public health order.
       
    • 2.4.1. If passengers knowingly provide any false or misleading information about their health, they may be subject to a monetary penalty, up to $5,000.
       
  • 2.5. All passengers must submit to a temperature screening before boarding.
     
    • 2.5.1. If the first temperature screening indicates that the passenger has an elevated temperature (temperature 38° C or greater), the screening authority must conduct a second temperature screening, following a rest period of 10 minutes, using equipment that complies with the Transport Canada standard and following the standard procedures.
    • 2.5.2. An exception applies to those less than two years old and those with a medical certificate attesting that their elevated temperature and/or other symptoms are not related to COVID-19.
    • 2.5.3. Every person, other than a crew member, may not be permitted to board an aircraft for a flight originating in Canada and must not enter a restricted area at any airport in Canada for a period of 14 days if the temperature screening indicates that they have an elevated temperature unless they provide a medical certificate certifying that their raised temperature is not related to COVID-19.
       
      Additional information can be found here.
       
  • 2.6. Passengers aged 2 years old or older must always wear a face mask or cover during the boarding process, in-flight, when exiting the aircraft, and when directed to do so by a gate agent, airport security screening personnel, or a crew member, and when traveling through Canadian airports, unless they have a medical certificate stating that they can’t wear one. Otherwise, they may be fined up to $5,000.
    Check which masks or facial covers are accepted and allowed by the Canadian authorities here and here.
     
    • Children under the age of 2 are not required to wear a non-medical mask or face covering.
    • Between the ages of 2 and 5 years, children are required to wear a non-medical mask or face covering at the time of boarding, during flight, and while disembarking, so long as the child can tolerate it. Children of these ages (or their parents/guardians) must be able to demonstrate they have a mask in their possession when boarding the aircraft, even if the child is not able to tolerate wearing it at that time.
    • Children six and older must wear a non-medical mask or face covering when traveling unless their parent or guardian has a medical certificate.
       
  • 2.7. Passengers must arrive at one of the following airports: Calgary (YYC), Montreal (YUL), Toronto (YYZ), Vancouver (YVR).
     
  • 2.8. Anyone who receives a negative COVID-19 screening test result and is authorized to enter Canada must still complete the full mandatory 14-day quarantine.
    For a quarantine location to be considered suitable, passengers cannot stay with risk groups, including people who work in hospitals or long-term care facilities, adults over the age of 65, or those who are immunocompromised or at risk for more severe disease outcomes. Also, passengers must avoid all contact with others in their household with whom they did not travel.

 


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Subject to measures set by the state or territory of final destination.

 

Mandatory information that passengers must provide

1. All passengers aged 2 years old or older, regardless of their nationality or citizenship, must present a document proving a negative COVID-19 screening test result, which may be an antigen test (Ag-RDT) or a nucleic acid amplification test (NAAT), such as reverse transcription polymerase chain reaction (RT-PCR), reverse transcription loop mediated isothermal amplification (RT-LAMP), and transcription mediated amplification (TMA), provided they are authorized for use by the relevant national authority for the detection of SARS-CoV-2 in the country where the test is administered, performed within 3 days before the flight departure to the United States of America. Otherwise, boarding or entry into the country will be denied.

  • 1.1 All passengers who have tested positive to COVID-19 in the 90 days before departure of the flight to the United States of America, must, in addition to the document proving the positive test result to SARS-CoV-2, present a signed statement with official letterhead containing the name, address and telephone number of a licensed health care professional or public health authority attesting that the passenger has recovered from COVID-19 and has been authorized to travel.
     

2. All passengers with two years old or older, regardless of nationality or citizenship, must print and complete the following form in duplicate. One of these copies must be given to the airline when boarding the flight to the United States of America, and the other must accompany the passenger until the end of the trip, as it may be requested for verification or confirmation by the U.S. airport authorities.
 

3. All visitors, returning residents, and all International travelers, who are over the age of 18 or an unaccompanied minor, arriving in Massachusetts are advised to quarantine for 10 days upon their arrival, unless they can provide proof of a negative COVID-19 test result that meets the criteria, administered up to 72-hours before arrival in Massachusetts, or they are covered by one of the limited exceptions.

Failure to comply may result in a $500 fine per day.

 

Please visit CDC’s (Center for Disease Control and Prevention) website to check significant information.
 

3. From September 1, 2020, the U.S. Government requires all passengers traveling to the country, regardless of nationality, to provide the following data, for passenger screening purposes:

  • Full name
  • Address in the USA
  • Primary contact number
  • Secondary contact number
  • Email address

To provide your details, you must contact our Contact Center, by phone (+351) 296 209 720 or email info@sata.pt, a SATA Azores Airlines sales office or your travel agent.


Do not forget that to enter the United States of America, you must present a valid visa exemption.

Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.

 

Restrictions and prevention measures applied by the authorities

1. Passengers who have transited or have been in Austria, Belgium, Brazil, People’s Republic of China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland or in the United Kingdom (excluding overseas territories outside of Europe), past 14 days are not allowed to enter and transit.
This does not apply to:

  • nationals and permanent residents of the USA;
  • spouses of nationals and permanent residents of the USA;
  • parents/legal guardians of an unmarried and younger than 21 years national or permanent resident of the USA;
  • the unmarried and younger than 21 years brother or sister of a national or permanent resident of the USA, who is unmarried and younger than 21 years;
  • the child/foster child/ward of a national or permanent resident of the USA;
  • passengers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, D, E-1(as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
  • members of the U.S. Armed Forces, spouses, and children of members of the U.S. Armed Forces;
  • passengers with evidence of traveling at the invitation of the USA government for a purpose related to the containment/mitigation of COVID-19;
  • passengers with documents issued by the U.S. Department of Homeland Security, U.S. Customs and Border Protection, or U.S. Department of State indicating that the passenger is exempt from the restriction;
  • B1 crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew, and other similar crewmember actives;
  • students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland (Rep.), United Kingdom or Schengen Member States in the past 14 days.
     

2. Federal law requires each passenger two years old or older to wear a mask at all times, throughout the flight, including during boarding and deplaning. Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.

2.1. The requirement to wear a mask does not apply under the following circumstances:

  • When necessary to temporarily remove the mask for identity verification purposes;
  • While eating, drinking, or taking oral medications for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking; the mask must be worn between bites and sips;
  • While communicating with a person who is deaf or hard of hearing, when the ability to see the mouth is essential for communication;
  • When resorting to oxygen masks;
  • If unconscious (for reasons other than sleeping), incapacitated, unable to be awakened, or otherwise unable to remove the mask without assistance.
     

3. Passengers are subject to COVID-19 measures set by the state or territory of their final destination. More information here.
 

4. Passports issued to nationals of Belarus which have expired between 30 April 2020 and 31 July 2020, are considered valid with an extension of 3 months.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

You can also find more relevant information here.

 

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Due to the current Covid-19 pandemic and considering the inclusion of the Azores archipelago in the list of risk areas by the German authorities, Azores Airlines will postpone the start of its operation to Frankfurt until June 30, 2021. Therefore, the first flight will take place on July 1, 2021.

 

COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Mandatory

 

Mandatory information that passengers must provide

1. Passengers must inform the proper health authority of their address in Germany where they will be staying. To do so, passengers should digitally complete the Digital Registration on Entry, or use the Passenger Locator Card provided by the air carrier.

2. Passengers arriving from risk countries must register before departure at https://www.einreiseanmeldung.de. You can check a continuously updated list of high-risk areas at www.rki.de/covid-19-risikogebiete.

3. Passengers entering or transiting through Germany, except for passengers younger than 6 years old, must have a negative COVID-19 test result, taken at most 48 hours before arrival.

3.1. Tests accepted are antigen, PCR, RT-LAMP and TMA.

3.2. The test result must be in English, French or German.

 

Restrictions and prevention measures applied by the authorities

1. Passengers arriving from Botswana, Brazil, Eswatini (Swaziland), Lesotho, Malawi, Mozambique, South Africa, Zambia, or Zimbabwe are not allowed to enter Germany. This does not apply to nationals and residents of Germany..

2. Passengers arriving from a country other than Botswana, Brazil, Eswatini (Swaziland), Lesotho, Malawi, Mozambique, South Africa, Zambia, or Zimbabwe are not allowed to enter. This does not apply to:

  • Nationals of EEA Member States and Switzerland;
  • Passengers arriving from Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, or Switzerland;
  • Immediate family members of nationals of EEA Member States and Switzerland. They must present proof of their family relationship;
  • Immediate family members of residents of Germany. They must present proof of their family relationship;
  • Unmarried partners of residents of Germany. They must have a written invitation and a copy of the identity document of the resident in Germany. They must also have a declaration and be able to present proof of their relationship.
  • Passengers with a residence permit issued by an EEA Member State or Switzerland;
  • British nationals with a residence permit issued by Germany before December 31, 2020;
  • Passengers with a long term “D” visa issued by an EEA Member State of Switzerland;
  • Residents of Australia, Korea (Rep.), New Zealand, Singapore, and Thailand. They must have been living in the residence country for at least 6 months;
  • Military personnel;
  • Merchant seamen;
  • Students.

3. Passengers arriving from the Moselle department of France are not allowed to enter. This does not apply to nationals and residents of Germany.

4. Passengers arriving fromBotswana, Brazil, Eswatini (Swaziland), Lesotho, Malawi, Mozambique, South Africa, Zambia, or Zimbabwe are not allowed to transit through Germany to Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, or Switzerland. This does not apply to nationals and residents of Germany.

5. Passengers could be subject to quarantine for 10 or 14 days.

5.1. Passengers entering Germany from risk areas and high-incidence areas may waive their 10-day quarantine obligation early by performing a second negative test, which cannot be taken until the fifth day following the entry into the country. The local health authority is entitled to verify the second negative test result up to the end of the general quarantine period, in other words, up until the end of the tenth day following entry.

5.2. The quarantine period for passengers arriving from areas with SARS-CoV-2 variants of concern is 14 days. As a rule, the possibility of lifting the quarantine period prematurely through testing is excluded.

5.3. Since each Federal State implements its regulations, passengers should inform themselves about the provisions in effect in the State that they are entering and/or staying in. The local health authority will monitor compliance with quarantine requirements. You can find the local health authority online at https://tools.rki.de/plztool/.

6. Even if test results are negative, passengers are legally required to contact the local health authority immediately, if they develop typical symptoms of a Coronavirus SARS-CoV-2 infection (shortness of breath, newly developed cough, fever, or loss of taste/smell) within 10 days of arrival. You can find the local health authority online at https://tools.rki.de/plztool/.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provides

Passengers must complete online the surveillance and health control form.

 


Before departure, incoming travelers must register at the online electronic platform EASE. Registration shall be preferably done five days before the travel date, and it consists of the submission of passport details and other relevant information such as arrival and departure dates, flight number, and place of accommodation.

 

Restrictions and prevention measures applied by the authorities

1. Passengers who intend to disembark in Cape Verde are required to present a negative RT-PCR test result, or a negative antigen (Ag-RDT) test result, or any other molecular test validated by the health authorities, carried out within a maximum period of 72 hours before boarding, under penalty of being denied boarding or entry into the country.

 

Exceptions:

a) Passengers in transit or transfer, who do not cross the national border, are exempted from any molecular test (RT-PCR or other) or antigen test (Ag-RDT), without prejudice to compliance with other measures determined by health authorities.

b) Children under seven years of age.

 

2. Upon arrival in Cape Verde, passengers must undergo a sanitary screening at the entrance of the terminal and, if they have a fever, they must be immediately referred to an isolation space, where they will be subjected to a second temperature screening. If the evaluation of the situation justifies it, they should be subject to a new for the detection of the SARS-CoV-2 virus by the competent national entities.

 

You can find more information here.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

 

Additional information for passengers traveling from Cape Verde to China

All passengers of Chinese and foreign nationality flying from Cape Verde to the People’s Republic of China as the final destination are required to perform a nucleic acid and IgM antibody test and, then, request from the Chinese Embassy in Cape Verde a green health code, with an HS symbol (for Chinese citizens) or a health declaration form, with an HDC symbol (for foreign citizens) before boarding the flight leaving Cape Verde, whether a direct or a connecting flight.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Applicable to passengers arriving from countries on the orange and red lists

 

Mandatory information that passengers must provide

The conditions for entering France will depend on the passenger’s country of departure and vaccination status.
Depending on their circumstances, passengers must complete and present the following documents to board:
 

1. Proof of vaccination.

1.1. It will only be valid if it proves that the passenger is fully vaccinated, i.e.:

  • Two weeks after the second shot for two-shot vaccines (Pfizer, Moderna, AstraZeneca);
     
  • Four weeks after the shot for one-shot vaccines (Johnson & Johnson);
     
  • Two weeks after the shot for vaccines administered to people who have already had COVID-19 (only one dose is necessary).
     

1.2. Only vaccines authorized by the European Medicines Agency (EMA) will be accepted, i.e., Pfizer (Comirnaty), Moderna, AstraZeneca (Vaxzevria), and Johnson & Johnson (Janssen).
 

2. All passengers, except vaccinated passengers arriving from a green-listed country, must present the following to the transport operator and border control authorities:

  • A sworn declaration stating that:
     
    • They have no symptoms of COVID-19 infection;
       
    • To their knowledge, they have not been in contact with a confirmed case of COVID-19 in the 14 days before travel;
       
    • If they are aged 11 years or older, they agree to submit to a virological RT-PCR test for SARS-CoV-2 upon arrival in France;
       
    • If applicable, they pledge to self-isolate for seven days;
       
    • If they are non-vaccinated passengers arriving from a red-listed country, they are aware they will have to quarantine for ten days upon arrival in France.
       
  • Each passenger aged 11 years or older must present a negative PCR or antigenic test taken less than 72 or 48 hours before departure from the first embarkation point.
     

3. Passengers arriving from red-listed countries, or, if they are not vaccinated, orange-listed countries, must present the following to the transport operator before boarding, and border control authorities, in addition to the sworn declaration:

  • A certificate of international travel for travel to France, available in English here.
     
  • Each passenger aged 11 years or older must present a negative PCR or antigenic test taken less than 72 or 48 hours before departure from the first embarkation point.
     

4. Passengers required to self-isolate or quarantine must provide proof of the location of self-isolation and, where appropriate, access details for inspectors to carry out checks.

 

Passengers will not be allowed to board without these documents.

 

Regardless of the place of departure, if passengers show symptoms of COVID-19 upon arrival in France, they will be quarantined or placed and kept in isolation by the authorities.
 

 

Restrictions and prevention measures applied by the authorities

The conditions for entering France will depend on the passenger’s country of departure and vaccination status.
A list of countries of departure has been drawn up based on health indicators. The lists of countries can be altered based on changes in the epidemic situation.

Arrival from a country outside the European Economic Area
 

Arrivals from countries on the green list

Countries in the European space (European Union, Andorra, the Holy See, Iceland, Liechtenstein, Monaco, Norway, San Marino, and Switzerland), and Australia, Israel, Japan, Lebanon, New Zealand, Singapore, and South Korea.

  • If passengers are vaccinated:
    Passengers are not subject to any health measures.
     
  • If passengers are not vaccinated:
    Upon boarding, each passenger aged 11 years or older must present a negative PCR or antigenic test taken less than 72 hours before the flight.
     

Exemptions:

  • Work-related trips, since the urgent or frequent nature of which makes them incompatible with these tests;
     
  • To avail of these exemptions, passengers must have a document proving the reasons for their trip.

 

Arrivals from countries on the orange list

Every country in the world, except those on the green list and red list.

  • If passengers are vaccinated:
     
    1. Upon boarding, each passenger aged 11 years or older must present a negative PCR test taken less than 72 hours before the flight or a negative antigenic test taken less than 48 hours before the flight.

      The measures regarding pressing grounds for travel and quarantine that apply to vaccinated adults also apply to any minors accompanying them, whether they are vaccinated or not.
       
  • If passengers are not vaccinated:
     
    1. Passengers can only travel to France if they have pressing grounds for travel. The list of pressing grounds is set out in the certificate of international travel drawn up by the Ministry of the Interior.
       
    2. Each passenger aged 11 years or older must present a negative PCR test taken less than 72 hours before departure or a negative antigenic test taken less than 48 hours before departure.
       
    3. Passengers may be subject to a random test when arriving in France.
       
    4. Passengers must pledge to self-isolate for seven days.

 

Arrivals from countries on the red list

Argentina, Bahrain, Bangladesh, Bolivia, Brazil, Chile, Colombia, Costa Rica, India, Nepal, Pakistan, South Africa, Sri Lanka, Suriname, Turkey, and Uruguay.

  • If passengers are vaccinated:
     
    1. Passengers can only travel to France if they have pressing grounds for travel. The list of pressing grounds is set out in the certificate of international travel drawn up by the Ministry of the Interior.
       
    2. Each passenger aged 11 years or older must present a negative PCR or antigenic test taken less than 48 hours before departure.
       
    3. Passengers will be tested again when arriving in France.
       
    4. Passengers must pledge to self-isolate for seven days.
       
    The measures regarding pressing grounds for travel and quarantine that apply to vaccinated adults also apply to any minors accompanying them, whether they are vaccinated or not.
     
  • If passengers are not vaccinated:
     
    1. Passengers can only travel to France if they have pressing grounds for travel. The list of pressing grounds is set out in the certificate of international travel drawn up by the Ministry of the Interior.
       
    2. Each passenger aged 11 years or older must present a negative PCR or antigenic test taken less than 48 hours before the flight.
       
    3. Passengers will be tested again when arriving in France.
       
    4. Passengers will be subject to a mandatory 10-day quarantine supervised by security forces.


 

During their stay in France, travelers should download and activate the TousAntiCovid application, available here.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

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COVID-19 screening test with negative result Mandatory – PCR test
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Mandatory

 

Mandatory information that passengers must provide

1. All passengers traveling to Bermuda must apply for a Travel Authorization, both visitors and residents, 1 to 3 days before departure and cannot travel to Bermuda without an approved Travel Authorization. Submission of a Travel Authorization within 24 hours before the travel date will not be approved.

1.1. Travel Authorization applications are vetted between 9 AM and 8 PM daily, before approval (see the requirements and the process here). Emergency Travel Authorizations may be issued on the day of travel by the COVID-19 Helpline on +1 (441) 444-2498. If the Travel Authorization is not approved before the flight, the passenger cannot travel to Bermuda.

IMPORTANT: By applying for a Travel Authorization, visitors and residents agree to comply with Bermuda's quarantine and public health laws instructions at all times, including wearing a Traveler Wristband. If you test positive at any time you shall self-isolate for 14 days at your accommodation, at your cost. If you are a close contact of a positive person, you will self-quarantine for 14 days, at your cost. By purchasing a Travel Authorization, you agree to comply with Bermuda's laws designed to protect residents and visitors from COVID-19 spread.
 

2. To obtain approval of a Travel Authorization, passengers must submit proof of a valid negative PCR test to Covid-19 performed no more than 5 days before arrival. (For example, a pre-arrival Covid-19 PCR test performed on July 4 will be valid for arrival in Bermuda until July 9). Requirements for a valid test can be found here.

 

Restrictions and prevention measures applied by the authorities

1. All passengers, residents and visitors, to Bermuda are required to wear a Traveler Wristband for the first 14 days of their stay. The Wristbands will remind travellers to be careful of their movements and follow the Non-Immunised Travellers' First 14 Days in Bermuda guidance, in order to minimize COVID-19 spread. Removal of the wristband is not permitted and can result in a fine of $500 and home quarantine with an electronic monitoring bracelet.

Persons who do not wish to wear the Traveler Wristband will quarantine at their accommodation for 14 days.
 

2. All non-immunized travelers to Bermuda must quarantine in their accommodation for four days. They may only be released from quarantine after receiving a negative result from the Day 4 COVID-19 test. In this case, quarantine relates to the property at which the traveler is staying, not a single room.
 

3. All travelers to Bermuda who are arriving from Brazil, India or South Africa or who have visited Brazil, India or South Africa in the 14 days before arrival in Bermuda must quarantine in their accommodation for fourteen days. They may only be released from quarantine after receiving a negative result from the Day 14 COVID-19 test. In this case, quarantine relates to the property at which the traveler is accommodated, if the traveler is immunized. However, if the traveler is not immunized, they must stay in the room.
 

4. Residents without a valid negative, pre-arrival COVID-19 PCR test result must quarantine until they receive results from their day 8 COVID-19 PCR test. They will be required to wear a quarantine bracelet, for which they will be charged $300 on arrival. The bracelet pairs with a phone app. If a resident chooses not to download the phone app on their personal phone, a phone will be issued to them for an additional rental fee of $50.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
Please be advised that it is the passenger's sole responsibility to verify the necessary documentation and/or requirements and current COVID-19 restrictions in all countries of the itinerary, effective on the date of travel.

 

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