Restrictions and Mandatory Procedures for Entry into the Destinations

The SATA Group airlines have been permanently monitoring the national and international developments related to the Covid-19 outbreak and have complied with all the recommendations issued by the competent national and international entities, namely IATA (International Air Transport Association), the World Health Organization (WHO), the European Centre of Disease Prevention and Control, as well as the National and Regional Directorate of Health and also the national aeronautical entity, ANAC.

Click here for IATA recommendations on restrictions and entry procedures at destinations.

 

Select your destination:

 

 

 

COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provide

 

MySafeAzores.com. Your arrival to the Azores will be faster and easier!

 

All passengers traveling to the Archipelago of the Azores must fill out the questionnaire of the Regional Health Authority within 72 hours before their departure. After completing the questionnaire, they will receive a code that they must use to identify themselves before the Health Authority upon landing.

 

Restrictions and prevention measures applied by the authorities

  1. Passengers who wish to travel to the Azores, and who are traveling from areas considered by the World Health Organization to be areas of active community transmission or with active transmission chains of the SARS-CoV-2 virus, must present, before boarding, proof, in digital or paper format, of a document issued by a duly credited national or international laboratory for the completion of a diagnostic test for SARS-CoV-2, with a NEGATIVE result, being denied boarding if this proof is not presented.
     
    1. The diagnostic test for SARS-CoV-2 must be performed by the RT-PCR methodology in the 72 hours before the departure of the flight, and it must remain valid on arrival at the final destination.
      Covid-19 test specifications - Test Accepted for boarding: RT-PCR Molecular test. Test not accepted: NAAT molecular test, Antibody test and Antigen (Rapid) test. Double check before performing your test.
       
    2. The document issued by the laboratory that performs the SARS-CoV-2 diagnostic test must include the passenger’s identification, the name of the laboratory where the test was performed with mention to its certification, the reference to the use of the RT-PCR methodology, the test date, and its NEGATIVE result.
       
  2. If the stay in any island of the archipelago extends for seven days or more, or for thirteen or more days, the passenger must, on the 6th and 12th days respectively, from the date of the screening test to SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, sponsored by the local health authority, whose result will be communicated to him/her by the means assumed by that authority.
     
  3. Are not required to submit proof of completion of a diagnostic test for SARS-CoV-2:
     
    1. Passengers aged 12 years and under;
       
    2. Health professionals on duty for transferring or evacuating patients with an updated professional periodic screening, under the technical standard of the Regional Health Authority in force at the date of travel and provided that their stay outside the Azores is within 72 hours or less;
       
    3. Passengers with a disease duly confirmed by a medical statement attesting to anatomical and/or clinical incompatibility for conducting a SARS-CoV-2 diagnostic test through nasopharynx swab. In this case, passengers must submit, at least five working days before their trip, the mentioned declaration to the Regional Health Authority for validation, without prejudice of conducting a serological test upon arrival in the Azores;
       
    4. Passengers who submit a declaration of clinical discharge from surveillance and isolation measures issued by the public health service regarding SARS-CoV-2, which is valid for 90 days;
       
    5. Passengers who submit a declaration from a funeral agency based in the Azores proving the death of a family member. A screening for SARS-CoV-2, using the RT-PCR methodology, upon arrival in the Azores is mandatory, as well as prophylactic isolation until the NEGATIVE result is communicated, within a maximum period of 24 hours;
       
    6. Passengers departing from abroad, or in the event of a flight cancellation, whose stopover or delay exceeds the 72-hour validity of the test made at the origin. In this case, they will be required to screening for SARS-CoV-2, using the RT-PCR methodology, on arrival in the Azores, as well as prophylactic isolation, until the NEGATIVE result is communicated, within a maximum period of 24 hours;
       
    7. Airline crews that don’t move from the “airside” to the “landside”, as well as those who travel in service outside the Azores and return without having left the aircraft;
       
    8. Passengers leaving and returning to the Azores within 72 hours. A screening for SARS-CoV-2, using the RT-PCR methodology, upon arrival in the Azores is mandatory, as well as prophylactic isolation, until the NEGATIVE result is communicated, within a maximum period of 24 hours.
       
  4. The exception declarations mentioned above may only be submitted in paper or digital format, excluding the SMS format.
     
  5. All passengers must comply with the rules on wearing a mask, physical distance, and respiratory hygiene set by the regional health authority.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

 

Inter-island travel

1. Before boarding, all passengers traveling from airports on islands classified as high or medium risk, where community transmission exists, to any of other island of the archipelago considered to have a lower risk of transmission must present proof, in digital or paper format, of a document issued by a duly certified national or international laboratory, which confirms that a screening test for SARS-CoV-2 has been carried out, using the RT-PCR methodology, within 72 hours before the flight departure.

The islands currently classified as high risk of transmission are:

The islands currently classified as medium risk of transmission are: São Miguel.

The islands currently classified as low risk of transmission are: Corvo, Flores, Graciosa, São Jorge, Pico, Faial, Terceira, and Santa Maria.
 

2. The document issued by the laboratory must contain the passenger's identification, the name of the laboratory where the test was performed with mention to its certification, the reference to the use of the RT-PCR methodology, the test date, and its NEGATIVE result.
 

Check here the laboratories convened with the Regional Government of the Azores for this purpose.
 

3. If the stay in any island of the archipelago extends for seven days or more, or for thirteen or more days, the passenger must, on the 6th and 12th days respectively, from the date of the screening test to SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, sponsored by the local health authority, whose result will be communicated to him/her by the means assumed by that authority.
 

4. This is not mandatory in the following situations:

  • Passengers aged 12 years or under;
     
  • Health professionals on duty for the transfer or evacuation of patients and who have the periodic professional-level screening updated, according to the technical standard of the Regional Health Authority in effect;
     
  • Passengers with an illness duly proven by a medical declaration attesting the anatomical and/or clinical incompatibility to perform the SARS-CoV-2 diagnostic test, through the collection of biological material by the nasopharynx, in which case passengers must previously submit the said declaration to the Regional Health Authority for validation, at least two working days in advance, without prejudice to performing a serological test upon arrival on the island of destination;
     
  • Passengers who provide a declaration or electronic communication (in digital or paper format) of clinical discharge from vigilance and isolation measures issued by the public health service regarding SARS-CoV-2, which is valid for 90 days;
     
  • Passengers who present a declaration of a funeral agency based on the island of destination, proving the death of a relative in the last 72 hours, being subjected to a screening test for SARS-CoV-2, by the RT-PCR methodology, on arrival, as well as prophylactic isolation, until the negative result is communicated to them, within a maximum of 24 hours;
     
  • Passengers departing from islands classified as high or medium risk of transmission who, due to flight delay or cancellation, at boarding or stopover, exceed 72 hours of validity of the test done at the origin, must perform a new screening test for SARS-CoV-2, by RT -PCR methodology, on arrival at the destination island, as well as prophylactic isolation, until the negative result is communicated, within a maximum of 24 hours;
     
  • Passengers departing from an island considered to have a lower risk of transmission and, in transit to the island of final destination, land at airports on islands classified as high or medium risk of transmission, as long as they do not circulate from the airside area to the landside area;
     
  • Passengers departing from an island considered to have a lower risk of transmission and, in transit to the island of final destination, land at airports on islands classified as high or medium risk of transmission, moving from the airside area to the landside area, must perform a screening test for SARS-CoV-2, by the RT -PCR methodology, on arrival at the destination island, as well as prophylactic isolation, until the negative result is notified, within a maximum of 24 hours;
     
  • Passengers departing from mainland Portugal or from the Autonomous Region of Madeira, while on transfer (connections shorter than 24 hours) to the island of final destination, land at airports on islands classified as having a higher risk of transmission, circulating from the airside area to the landside area, must perform a screening test for SARS-CoV-2, by RT-PCR methodology, on arrival at the destination island, as well as prophylactic isolation, until the negative result is notified to them, within a maximum of 24 hours;
     
  • Airline crews that do not circulate from the airport's airside area to the landside area, as well as those that travel on duty, departing from islands classified as having a higher risk of transmission, and return to them without having left the aircraft;
     
  • Passengers who travel from an island classified as having a lower risk of transmission to islands classified as having a high or medium risk of transmission, returning within a period of up to 72 hours, must then perform a screening test for SARS-CoV-2, by RT-PCR methodology, as well as prophylactic isolation, until the negative result is notified, within a maximum of 24 hours.

 

These guidelines do not exempt the careful reading of Regional Regulatory Decree nº 2-A/2021/A.
 

 

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COVID-19 screening test with negative result Mandatory (see paragraph 2)
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provide

All passengers travelling to Madeira Airports must complete the "Madeira Safe to Discover" web app registration at www.madeirasafe.com in the 12 to 48 hours before departure. If they do not complete it before the flight, they will have to do so after landing on their mobile device, at www.madeirasafe.com or by using the QR codes posted at the airport or by providing their data to the staff available for that purpose.

 

Restrictions and prevention measures applied by the authorities

  1. All passengers on flights from abroad who carry a negative COVID-19 RT-PCR test carried out within 72 hours before disembarkation, in laboratories certified by national or international authorities, may proceed to their destination, after having disembarked and upon presentation of the respective report.
    Covid-19 test specifications - Test Accepted for boarding: RT-PCR Molecular test. Test not accepted: NAAT molecular test, Antibody test and Antigen (Rapid) test. Double check before performing your test.

    Exceptions:
    • a) Children under 11 years of age;
       
    • b) Passengers who have a medical document certifying that the bearer has recovered from COVID-19 upon landing in the Autonomous Region of Madeira or a document certifying that the bearer has been vaccinated against COVID-19 under the recommended plan and respecting the activation period of the immune system.
       
     
  2. The disembarked passengers at airports of the Autonomous Region of Madeira, who have not been tested for COVID-19, will do so at the airport upon arrival. The test is free. After performing the test, passengers should remain in isolation, in their home or in the hotel establishment where they are staying, until a negative result of the test is obtained.
     
  3. All travelers who are residents in the territory of the Autonomous Region of Madeira, as well as Madeiran emigrants, their families, and students attending higher education establishments or in Mobility Programs, who arrive at the airports of Madeira and Porto Santo on flights from any territory outside the Autonomous Region of Madeira, must perform a second RT-PCR screening test for SARS-CoV-2, between the fifth and the seventh day after the completion of the first test, and must ensure, in the period between landing and the second test, prophylactic isolation at home and full compliance with surveillance and self-reporting of symptoms and prevention measures of COVID-19.
     

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.
 

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information No
Need for prophylactic isolation / quarantine Mandatory (see paragraph 5)

 

Restrictions and prevention measures applied by the authorities

1. Air traffic to and from Portugal is authorized for all flights to and from:

  • Member States of the European Union, namely Austria, Belgium, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, and Sweden, recommending performing only essential travel;
  • Countries associated with the Schengen area (Liechtenstein, Norway, Iceland, and Switzerland), recommending performing only essential travel;
  • Australia, China, South Korea, New Zealand, Rwanda, Singapore, and Thailand, and special administrative regions of Hong Kong and Macau, subject to confirmation of reciprocity, as well as entry into Portugal of residents of these countries, provided that they have made only international transits or transfers at airports located in other countries.
     

2. Flights to and from Portugal are authorized for essential travel only:

  • Countries outside the European Union or countries not associated with the Schengen area.
     

3. Essential trips are those intended to allow transit through, entry into, or exit from Portugal:

  • European Union nationals, citizens of States associated with the Schengen Area and members of their families and non-EU nationals legally resident in a Member State of the European Union;
     
  • Non-EU nationals, traveling for work, study, family reunion, health, or humanitarian reasons. For essential travel, are exceptionally allowed to enter Portugal, US citizens who can prove that they have accommodation, means of subsistence, and proof of return to their country at the end of their stay in Portugal or who, for proven urgent professional reasons, need to travel.
     

4. Passengers on flights from countries belonging to the European Union and countries associated with the Schengen area, on flights from special countries and administrative regions, on flights from countries outside the European Union or countries not associated with the Schengen area, on flights to provide for the return of nationals of the European Union, of nationals of countries associated with the Schengen area, of third-country nationals legally residing on national territory, on flights of a humanitarian nature, and on flights to allow foreign citizens who are in mainland Portugal to return to their respective countries, except for children under 24 months of age, must present, before boarding, proof of an RT-PCR laboratory test to COVID-19 for screening for infection by SARS-CoV-2, with a negative result, carried out no more than 72 hours before the flight departure, or they will not be allowed to board.
 

5. Passengers on flights departing in countries that belong to the European Union and countries associated with the Schengen area, with an incidence rate of 500 cases or more per 100. 000 inhabitants in the last 14 days, namely Czech Republic, Estonia, Slovenia, Spain, and Latvia, based on information provided by the European Centre for Disease Prevention and Control, must comply, after entry into mainland Portugal, with a period of prophylactic isolation of 14 days, at home or a place appointed by the health authorities.

5.1. Passengers on essential travel whose period of stay on national territory, attested by a return ticket, does not exceed 48 hours are exempt from prophylactic isolation.
 

 

Except for the flights specified above, all air traffic to and from Portugal is suspended. . This does not apply to:

  • Duly documented travel for the performance of professional or similar activities, within the scope of activities with an international dimension;
  • Flights intended to allow the return of nationals or citizens of the European Union, of countries associated with the Schengen area and nationals of third countries with legal residence on national territory, as well as of a humanitarian nature, provided that the competent authorities promote such flights;
  • Flights for departure from mainland Portugal by Portuguese citizens with residence in other nations;
  • Flights assigned to allow the return to the respective countries of foreign citizens who are in mainland Portugal, provided that the competent authorities of those countries promote such flights, subject to request and prior agreement, and respecting the principle of reciprocity;
  • Travel, exceptionally, for the family reunion of spouses or equivalent and family members up to the 1st degree in the straight line;
  • Flights by State and Armed Forces aircraft;
  • Flights of aircraft that are or will be part of the Special Division to Fight Rural Fire;
  • Flights for the exclusive transport of cargo and mail;
  • Flights for humanitarian or medical emergency purposes, as well as for access to health care facilities, under the terms of bilateral agreements concerning the provision of health care;
  • Flights of technical stopovers for non-commercial purposes.
  • Flights for the international transport of goods, the transport of cross-border workers and seasonal workers with a documented employment relationship;
  • Flights of holders of positions in sovereign bodies in the exercise of their functions;
  • Flights to and from the Autonomous Regions of the Azores and Madeira.
     

 

Flights from Brazil and the United Kingdom

1. All commercial or private flights to and from Brazil and the United Kingdom are suspended.

2. This suspension does not apply to flights of a humanitarian nature, approved by the competent services of the governmental department of foreign affairs and by the competent civil aviation authorities, for:

2.1. Repatriation of European Union and countries associated with the Schengen Area nationals and their families, as well as citizens of third countries with legal residence in national territory, who must cumulatively present proof of an RT-PCR laboratory screening test for SARS-CoV-2 infection, with a negative result, performed within 72 hours before boarding, except for children under 24 months of age, and comply, after entry, with a prophylactic isolation period of 14 days, at home or a place indicated by the health authorities, or wait for the connecting flight to the respective countries in a dedicated area inside the airport.

2.2. Repatriation of foreign citizens who are in mainland Portugal.

 

These guidelines do not exempt the careful reading of Order No.1689-C/2021.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

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COVID-19 screening test with negative result 3 mandatory tests: 1 before departure, 1 on arrival, at the airport, and 1 at the end of the quarantine
Completion of a questionnaire with health and travel information Mandatory through the ArriveCAN app
Need for prophylactic isolation / quarantine A mandatory 14-day quarantine period

 

1. Mandatory information that passengers must provide

  • 1.1. All passengers five years of age and older, regardless of nationality or citizenship, must submit a negative COVID-19 screening test result, performed by the PCR or RT-LAMP methodologies, within 72 hours before flight departure to Canada.
     
  • 1.2. All passengers five years of age and older will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport and another toward the end of their 14-day quarantine period.

    All international passengers arriving in Toronto, as well as those connecting to other locations within the Province of Ontario, must perform a COVID-19 screening test upon arrival at Toronto Pearson International Airport, at the testing centers located on the arrivals levels of Terminals 1 and 3.

    For a quicker testing experience upon your arrival in Toronto, passengers must pre-register before they arrive in Toronto at www.switchhealth.ca.  
     
  • 1.3. Before departure for Canada, passengers must reserve a 3-night stay in a government-authorized hotel in the city which they first arrive in Canada, where they must stay for up to 3 nights, at their own cost, while they await the outcome of their arrival test. If they receive a negative result from their arrival test, they will be allowed to proceed to their destination or their place of quarantine.

    Passengers will be able to choose from the listed hotel locations where they wish to stay and book in advance of departure. The price includes costs associated with the room, food, cleaning, infection prevention and control measures, security, and transportation.

    Hotel stopover bookings are managed by American Express Global Business Travel and available by phone only. To book your mandatory 3-night hotel stopover, call 1-613-830-2992.

    You can find the list of government-authorized hotels and more information on the COVID-19 mandatory hotel stopover here.
     
  • 1.4. Any person traveling to Canada, regardless of nationality or citizenship, must, before boarding a flight to the country, provide their travel and contact information, quarantine plan, and COVID-19 symptom self-assessment digitally through the ArriveCAN mobile application, available at the Apple App Store and Google Play.

    All passengers arriving in Canada must also continue to submit COVID-19-related information, including a COVID-19 symptom self-assessment, electronically daily throughout the quarantine period.

    Travelers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to a $1,000 fine.

    For more information, or if you require assistance, visit Canada.ca/ArriveCAN.
     
  • 1.5. Before boarding an aircraft for a flight to Canada, all passengers must complete a health check by submitting a questionnaire and consent forms.
    • 1.5.1 Every passenger must confirm to the airline that they understand they may be subject to measures to prevent the spread of COVID-19 defined by the federal, provincial, or territorial governments on arrival at their destination.
    • 1.5.2. Foreign nationals must confirm to the airline that, to the best of their knowledge, they are not prohibited from entering Canada in compliance with an order made under section 58 of the Quarantine Act.
    • 1.5.3. A competent adult may provide the confirmations on behalf of a person who does not have the ability or competence to do so.
    • 1.5.4. Passengers may be liable to a monetary penalty, up to $5,000, if they provide answers concerning the health check or confirmations they know to be false or misleading.
       

Check the full process of entry into Canada, effective February 22, 2021, here.
 

Violating any instructions provided when you enter Canada is an offense under the Quarantine Act and could lead to up to six months in prison and/or $750,000 in fines.


Do not forget that to enter Canada, you must present a valid visa exemption. Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.

 

2. Restrictions and prevention measures applied by the authorities

  • 2.1. Only passengers under these conditions can enter Canada:
    • Nationals of Canada.
    • Passengers arriving from the USA, traveling for a non-discretionary or non-optional purpose.
    • Permanent residents of Canada and their immediate family members.
    • Persons registered as an Indian under the Indian Act.
    • Protected persons under section 95 (2) of the Immigration and Refugee Protection Act.
    • Permanent resident applicants who had been approved for permanent residence before the travel restrictions, but who had not yet traveled to Canada.
    • Persons who are exempt from the requirements to obtain a temporary resident visa under paragraph 190 (2)(a) of the Immigration and Refugee Protection Regulations, and their immediate family members.
    • Immediate family members of nationals and permanent residents of Canada authorized in writing by a consular officer of the government of Canada to come to Canada to reunite with them (more information and documentation here. Immediate family members include the spouse or common-law partner of the person; a dependent child of the person or the person's spouse or common-law partner; a dependent child of a dependent child of the person or the person's spouse or common-law partner; the parent or stepparent of the person or the person's spouse or common-law partner; or the guardian or tutor of the person.
    • Extended family members of a Canadian citizen or permanent resident who holds a statutory declaration attesting to their relationship with the Canadian citizen or permanent resident and is authorized in writing by an officer designated under subsection 6(1) of the Immigration and Refugee Protection Act to enter Canada. More information here;
    • The holders of a valid work permit or study permit;
    • Persons whose application for a work permit was approved under the Immigration and Refugee Protection Act and received written notice of the approval when the travel restrictions took effect, but who have not yet been issued the permit;
    • Persons who seek to enter Canada to attend an institution listed here ), and the immediate family members of those persons, if the persons hold a valid student permit as defined in the Immigration and Refugee Protection Regulations, if the persons may apply for a study permit when entering Canada under the Immigration and Refugee Protection Regulations, or if the persons’ application for a study permit has been approved under the Immigration and Refugee Protection Act and they received written notice of the approval when the travel restrictions took effect but have not yet been issued the permit;
    • Persons permitted to work in Canada as a student in a health field under paragraph 186(p) of the Immigration and Refugee Protection Regulations;
    • Persons permitted to work in Canada as a provider of emergency services under paragraph186(t) of the Immigration and Refugee Protection Regulations;
    • Licensed health care professionals with proof of employment in Canada;
    • Persons who seek to enter Canada to deliver, maintain, or repair medically necessary equipment or devices;
    • Persons who seek to enter Canada to donate or make medical deliveries of stem cells, blood and blood products, tissues, organs, or other body parts that are required for patient care in Canada during the validity of the Order or within a reasonable period of time after the expiry of the Order;
    • Persons who enter Canada at the invitation of the Minister of Health to assist in the COVID-19 response.
    • Workers in the marine transportation sector who are essential for the movement of goods by vessel, as defined in section 2 of the Canada Shipping Act, 2001 and who seeks to enter Canada to perform their duties in that sector;
    • Persons who seek to enter Canada to take up a post as a diplomat, consular officer, representative or official of a country other than Canada, of the United Nations or any of its agencies, or of any intergovernmental organization of which Canada is a member, and the immediate family members of those persons;
    • Persons who arrive through an aircraft operated by Canadian Forces or the Department of National Defense.
    • Members of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and their immediate family members.
    • Protected persons, under section 95 (2) of the Immigration and Refugee Protection Act.
    • French citizens who reside in Saint-Pierre-et-Miquelon.
    • Person or class of persons that the Chief Public Health Officer, appointed under subsection 6 (1) of the Public Health Agency of Canada Act, determines does not pose a risk of significant harm to public health or who will provide an essential service while in Canada.
    • Persons whom the Minister of Foreign Affairs, the Minister of Citizenship and Immigration, or the Minister of Public Safety and Emergency Preparedness determines their presence is in the national interest.
       
  • 2.2. Passengers must travel to Canada for essential purposes. Non-essential purposes include tourism, sightseeing, recreation, entertainment, social visits, and religious functions. This does not apply to:
     
    • Nationals of Canada.
    • Permanent residents of Canada.
    • Persons registered as an Indian under the Indian Act.
       
  • 2.3. All foreign national boarding an aircraft for a flight to Canada may be prohibited from entering Canada following any of the Emergency Orders made under the Quarantine Act Minimizing the Risk of Exposure to COVID-19 in Canada Order (Prohibition of Entry into Canada from any Country Other than the United States) and Minimizing the Risk of Exposure to COVID-19 in Canada Order (Quarantine, Isolation and Other Obligations).
     
  • 2.4. Passengers may not be permitted to board if:
     
    • they exhibit a fever and a cough or a fever and breathing difficulties unless they provide a medical certificate attesting that their symptoms are not related to COVID-19;
    • they have, or suspect that they have, COVID-19;
    • they have been denied permission to board an aircraft in the previous 14 days for a medical reason related to COVID-19;
    • in the case of a flight departing in Canada, they are the subject of a mandatory quarantine order resulting from recent travel or as a result of a local or provincial public health order.
       
    • 2.4.1. If passengers knowingly provide any false or misleading information about their health, they may be subject to a monetary penalty, up to $5,000.
       
  • 2.5. All passengers must submit to a temperature screening before boarding.
     
    • 2.5.1. If the first temperature screening indicates that the passenger has an elevated temperature (temperature 38° C or greater), the screening authority must conduct a second temperature screening, following a rest period of 10 minutes, using equipment that complies with the Transport Canada standard and following the standard procedures.
    • 2.5.2. An exception applies to those less than two years old and those with a medical certificate attesting that their elevated temperature and/or other symptoms are not related to COVID-19.
    • 2.5.3. Every person, other than a crew member, may not be permitted to board an aircraft for a flight originating in Canada and must not enter a restricted area at any airport in Canada for a period of 14 days if the temperature screening indicates that they have an elevated temperature unless they provide a medical certificate certifying that their raised temperature is not related to COVID-19.
       
  • 2.6. Passengers aged 2 years old or older must always wear a face mask or cover during the boarding process, in-flight, when exiting the aircraft, and when directed to do so by a gate agent, airport security screening personnel, or a crew member, and when traveling through Canadian airports. Check which masks or facial covers are accepted and allowed by the Canadian authorities here.
     
    • Children under the age of 2 are not required to wear a non-medical mask or face covering.
    • Between the ages of 2 and 5 years, children are required to wear a non-medical mask or face covering at the time of boarding, during flight, and while disembarking, so long as the child can tolerate it. Children of these ages (or their parents/guardians) must be able to demonstrate they have a mask in their possession when boarding the aircraft, even if the child is not able to tolerate wearing it at that time.
    • Children six and older must wear a non-medical mask or face covering when traveling unless their parent or guardian has a medical certificate.
       
  • 2.7. Passengers must arrive at one of the following airports: Calgary (YYC), Montreal (YUL), Toronto (YYZ), Vancouver (YVR).
     
  • 2.8. Anyone who receives a negative COVID-19 screening test result and is authorized to enter Canada must still complete the full mandatory 14-day quarantine.
    For a quarantine location to be considered suitable, passengers cannot stay with risk groups, including people who work in hospitals or long-term care facilities, adults over the age of 65, or those who are immunocompromised or at risk for more severe disease outcomes. Also, passengers must avoid all contact with others in their household with whom they did not travel.

 


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Subject to measures set by the state or territory of final destination.

 

Mandatory information that passengers must provide

1. All passengers aged 2 years old or older, regardless of their nationality or citizenship, must present a document proving a negative COVID-19 screening test result, which may be an antigen test (Ag-RDT) or a nucleic acid amplification test (NAAT), such as reverse transcription polymerase chain reaction (RT-PCR), reverse transcription loop mediated isothermal amplification (RT-LAMP), and transcription mediated amplification (TMA), provided they are authorized for use by the relevant national authority for the detection of SARS-CoV-2 in the country where the test is administered, performed within 3 days before the flight departure to the United States of America. Otherwise, boarding or entry into the country will be denied.

  • 1.1 All passengers who have tested positive to COVID-19 in the 90 days before departure of the flight to the United States of America, must, in addition to the document proving the positive test result to SARS-CoV-2, present a signed statement with official letterhead containing the name, address and telephone number of a licensed health care professional or public health authority attesting that the passenger has recovered from COVID-19 and has been authorized to travel.
     

2. All passengers with two years old or older, regardless of nationality or citizenship, must print and complete the following form in duplicate. One of these copies must be given to the airline when boarding the flight to the United States of America, and the other must accompany the passenger until the end of the trip, as it may be requested for verification or confirmation by the U.S. airport authorities.
 

3. All visitors, returning residents, and all International travelers, who are over the age of 18 or an unaccompanied minor, arriving in Massachusetts must complete the Massachusetts Travel Form and must quarantine for 10 days unless they can provide proof of a negative COVID-19 test result that meets the criteria, administered up to 72-hours before arrival in Massachusetts, or they are covered by one of the limited exceptions.

If a COVID-19 test result has not been received before arrival, visitors and residents must quarantine until they receive a negative test result.

Failure to comply may result in a $500 fine per day.

 

You can find more information and further explanations here.
 

3. From September 1, 2020, the U.S. Government requires all passengers traveling to the country, regardless of nationality, to provide the following data, for passenger screening purposes:

  • Full name
  • Address in the USA
  • Primary contact number
  • Secondary contact number
  • Email address

To provide your details, you must contact our Contact Center, by phone (+351) 296 209 720 or email info@sata.pt, a SATA Azores Airlines sales office or your travel agent.


Do not forget that to enter the United States of America, you must present a valid visa exemption.

Therefore, you must apply for a Travel Authorization at least 72 hours before your departure. You can do it electronically here.

 

Restrictions and prevention measures applied by the authorities

1. Passengers who have transited or have been in Austria, Belgium, Brazil, People’s Republic of China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland or in the United Kingdom (excluding overseas territories outside of Europe), past 14 days are not allowed to enter and transit.
This does not apply to:

  • nationals and permanent residents of the USA;
  • spouses of nationals and permanent residents of the USA;
  • parents/legal guardians of an unmarried and younger than 21 years national or permanent resident of the USA;
  • the unmarried and younger than 21 years brother or sister of a national or permanent resident of the USA, who is unmarried and younger than 21 years;
  • the child/foster child/ward of a national or permanent resident of the USA;
  • passengers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, D, E-1(as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
  • members of the U.S. Armed Forces, spouses, and children of members of the U.S. Armed Forces;
  • passengers with evidence of traveling at the invitation of the USA government for a purpose related to the containment/mitigation of COVID-19;
  • passengers with documents issued by the U.S. Department of Homeland Security, U.S. Customs and Border Protection, or U.S. Department of State indicating that the passenger is exempt from the restriction;
  • B1 crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew, and other similar crewmember actives;
  • students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland (Rep.), United Kingdom or Schengen Member States in the past 14 days.
     

2. Federal law requires each passenger two years old or older to wear a mask at all times, throughout the flight, including during boarding and deplaning. Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.

2.1. The requirement to wear a mask does not apply under the following circumstances:

  • When necessary to temporarily remove the mask for identity verification purposes;
  • While eating, drinking, or taking oral medications for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking; the mask must be worn between bites and sips;
  • While communicating with a person who is deaf or hard of hearing, when the ability to see the mouth is essential for communication;
  • When resorting to oxygen masks;
  • If unconscious (for reasons other than sleeping), incapacitated, unable to be awakened, or otherwise unable to remove the mask without assistance.
     

3. Passengers are subject to COVID-19 measures set by the state or territory of their final destination. More information here.
 

4. Passports issued to nationals of Belarus which have expired between 30 April 2020 and 31 July 2020, are considered valid with an extension of 3 months.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

You can also find more relevant information here.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine Subject to the measures set by the local health authority at the final destination

 

Mandatory information that passengers must provide

Passengers must inform the proper health authority of their address in Germany where they will be staying. To do so, passengers should digitally complete the Digital Registration on Entry, or use the Passenger Locator Card provided by the air carrier.

The local health authority will monitor compliance with quarantine requirements. You can find the local health authority online at tools.rki.de/plztool.

 

Restrictions and prevention measures applied by the authorities

  1. Passengers who have been in a high-risk area in the 10 days before arrival must provide proof of having been tested for the Coronavirus SARS-CoV-2 upon arrival. Alternatively, passengers must submit themselves for such testing, if requested by the health authority.
     
  2. Passengers arriving in Germany that have been in a high-risk area in the 10 days before arrival must go directly to their home or other suitable accommodation on arrival, and to remain there continuously for 10 days. A high-risk area is a state or region outside Germany in which there is an increased risk of becoming infected with Coronavirus SARS-CoV-2 at the time of your arrival in Germany. You can check a continuously updated list of high-risk areas at www.rki.de/covid-19-risikogebiete.
     
  3. Passengers can also be tested free of charge within 72 hours of arrival, regardless of whether they have traveled into Germany from a high-risk area. To arrange a test, passengers can call the hotline for the medical appointment service on 116 117.
     
  4. Passengers who are only traveling through Germany are exempt from compulsory quarantine and testing.
     
  5. The quarantine may be lifted in the event of a negative test result.
     
  6. Even if test results are negative, passengers are legally required to contact the local health authority immediately, if they develop typical symptoms of a Coronavirus SARS-CoV-2 infection (shortness of breath, newly developed cough, fever, or loss of taste/smell) within 10 days of arrival. The health authority will monitor compliance with quarantine requirements. You can find the local health authority online at tools.rki.de/plztool.
     
  7. Violations may be prosecuted as an administrative offense, punishable with a fine of up to 25,000 euros.


This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

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COVID-19 screening test with negative result Mandatory
Completion of a questionnaire with health and travel information Mandatory
Need for prophylactic isolation / quarantine May be applicable

 

Mandatory information that passengers must provides

Passengers must complete online the surveillance and health control form.

 


Before departure, incoming travelers must register at the online electronic platform EASE. Registration shall be preferably done five days before the travel date, and it consists of the submission of passport details and other relevant information such as arrival and departure dates, flight number, and place of accommodation.

 

Restrictions and prevention measures applied by the authorities

1. Passengers who intend to disembark in Cape Verde are required to present a negative RT-PCR test result, or a negative antigen (Ag-RDT) test result, or any other molecular test validated by the health authorities, carried out within a maximum period of 72 hours before boarding, under penalty of being denied boarding or entry into the country.

 

Exceptions:

a) Passengers in transit or transfer, who do not cross the national border, are exempted from any molecular test (RT-PCR or other) or antigen test (Ag-RDT), without prejudice to compliance with other measures determined by health authorities.

b) Children under seven years of age.

 

2. Upon arrival in Cape Verde, passengers must undergo a sanitary screening at the entrance of the terminal and, if they have a fever, they must be immediately referred to an isolation space, where they will be subjected to a second temperature screening. If the evaluation of the situation justifies it, they should be subject to a new for the detection of the SARS-CoV-2 virus by the competent national entities.

 

You can find more information here.

 

This information is summarized and constantly updated, not exempting the full reading of the Official Entities' website here.

 

 

Additional information for passengers traveling from Cape Verde to China

All passengers of Chinese and foreign nationality flying from Cape Verde to the People’s Republic of China as the final destination are required to perform a nucleic acid and IgM antibody test and, then, request from the Chinese Embassy in Cape Verde a green health code, with an HS symbol (for Chinese citizens) or a health declaration form, with an HDC symbol (for foreign citizens) before boarding the flight leaving Cape Verde, whether a direct or a connecting flight.

 

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