If you got a voucher for trip cancellation, you can simply and conveniently acquire a new trip in any Azores Airlines route.
Check the terms and conditions of use of your voucher:
- The voucher is valid for one year from its date of issue;
- Vouchers issued in 2020 are valid until December 31, 2021;
- Once a new trip is issued using the voucher, you will still benefit from a one-year validity of the current ticket;
- The voucher may be used in its entirety, or, if used partially, the remaining value may be used on future purchases;
- Valid for booking and issuing tickets at a SATA - Azores Airlines sales office or through the Contact Center +351 296 209 720 or firstname.lastname@example.org, upon presentation of the voucher;
- The issue fee of the Contact Center or Sales Offices will be applied at the time of ticket issuance;
- Voucher refund is not permitted;
- Available only for tickets with SATA Group 737 or 331 plate;
- May be used by third parties, upon authorization of the voucher holder;
- The voucher is not valid for group bookings or tickets.