Reserve Your Seat

 

Aisle?         
Window?         
Extra legroom?

Aisle? Window? Extra legroom?

Choose your seat.         
Choose comfort.         
Small details make for a great flight.

There are several reasons for choosing your seat in advance.

If you feel more comfortable in an aisle or admiring the view by the window.         
If you travel with family, or with a group of friends, and want to enjoy the trip together.         
If you prefer a more spacious seat.         
Whatever the reason, we give you the ability to choose your seat.

 

 

A new generation fleet.         
Modern and more comfortable.

 

Extra legroom seat

Comfort seat

 

Standard seat

Standard seat

 

 

And if you don’t book a seat?

If you do not choose and book a seat, one will be randomly selected at check-in. If you travel with more than one person included in your booking, we will try to seat you together, but we cannot guarantee it.

 

Standard seat: seat with regular space characteristics.

Extra legroom seat: seat with extra space between rows (1st-row seats and emergency exit row).

 

1.1 Price

 

Standard seat: Amounts per flight
Standard seatAmounts per flight
ChannelWebContact Center, Booking offices and Travel Agencies
Domestic€5 / $6 / $8 / £5€7 / $8 / $11 / £7
Europe/ Africa€10 / $12 / $15 / £10€14 / $15 / $21 / £13
USA/ Canada€25 / $30 / $35 / £21€30 / $32 / $44 / £26

 

Comfort seat: Amounts per flight
Extra legroom seatAmounts per flight
ChannelWebContact Center, Booking offices and Travel Agencies
Domestic€15 / $18 / $23 / £13€20 / $24 / $30 / £18
Europe/ Africa€25 / $30 / $38 / £22€30 / $35 / $45 / £26
USA/ Canada€50 / $60 / $75 /£44€60 / $70 / $90 / £53

Web sales in ticket currency.

 

1.2. Regulation
  • Eligibility         
    Service available to all passengers who have a ticket for a flight operated by SATA Azores Airlines.         
     
  • Validity period         
    Available from 360 days to 48 hours before the flight.         
     
  • Flights Restriction         
    Valid on SATA Azores Airlines scheduled flights.         
     
  • Changes         
    If you want to change your seat or your flight, a new seat will have to be purchased.         
     
  • Refunds         
    The following situations will be eligible for a pre-seat refund:
    • When the passenger upgraded to Comfort class on the same flight.
    • When an operational change by the airline results in a re-accommodation (such as a change of aircraft with a different cabin or a flight cancellation) and:
      • the passenger isn't re-accommodated in a seat with the same features as the previously purchased (window, aisle, etc.);
      • the passenger is traveling with others with the same booking code, and they have been re-accommodated in separate seats;
      • the passenger is reaccommodated in a seat located in another area of the aircraft*.         

        * Our cabins are divided into different areas delimited by emergency exits.

 

1.3 Emergency exit seats

SATA Azores Airlines has the right to determine whether a passenger meets the requirements to sit in a seat near the emergency exit. The passenger must be physically capable, over 16 years old, and speak English. If the passenger does not meet the requirements, he will be allocated an alternative seat, and the amount paid will not be refunded.

These seats are restricted and, as such, are not permitted in the following cases:

  • Passengers who, due to their stature, physical constitution, or age, have difficulties in moving quickly and efficiently so as not to obstruct the gangway or the emergency exit and are not able to assist the crew and other passengers in situations of the evacuation of the aircraft;
  • Passengers with reduced mobility;
  • Passengers requiring special assistance;
  • Passengers under the age of 16;
  • Unaccompanied minors;
  • Pregnant women;
  • Passengers carrying special items in the cabin (animals, bulky items, etc.).

According to the International Civil Aviation Regulations, to occupy a seat at an emergency exit, you must comply with the instructions given by the crew on its operation, and you must:

  • Be in good physical condition;
  • Have good hearing;
  • Have good comprehension, leadership, and voice projection;
  • Not be pregnant;
  • Not need a seat belt extension;
  • Not accompanied by a baby, child, or animal;
  • Pack all carry-on baggage and personal belongings in the overhead luggage compartment.

 

1.4. Special transport

Animal transport         
If you are carrying your pet with you in the cabin, you should book your seat next to a window in the places intended for animal transport. Please note that you are not allowed to book your seat in the emergency exit rows as well as in the more comfortable rows.         
 

Reduced mobility         
If you need assistance due to your mobility, the seat to be selected will depend on the type of assistance you require and according to your mobility:

  • If you need a wheelchair on the way to/from the stairway or access sleeve to the airplane, but you can go up and down the stairs and walk to/from your seat on board without assistance (WCHR) – you should not select emergency exit seats.
  • If you need a wheelchair on the way to/from the stairway or access sleeve to the airplane and you need to be carried up and down the stairs, but you can walk to/from your seat on board without assistance (WCHS) – you must select an aisle seat, for safety reasons on board.
  • If you need a wheelchair on the way to/from the stairway or access sleeve to the airplane, you need to be carried up and down the stairs, and also to/from your seat on board (WCHC) – you must select an aisle seat, for safety reasons on board.

pre seat

 

The airline may allocate the purchased seat, due to operational reasons or events not within the airline’s control, keeping its features (e.g., window, aisle, or middle). If the purchased seat’s features cannot be granted, the amount paid will be refunded.

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